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Brento
Contributor I
Feb 3, 2024 9:09 PM UTC
Answered

streaming stops on Spotify

Sonos Move 2. When using Spotify free streaming service audio abruptly stops. When I press play it will start to stream playlist again only to stop again after a few songs . This DOES NOT appear to happen on all streaming services.   Any ideas ?

 

 

 

 

 

appear to happen on all str services 

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    106rallye
    106rallyeAnswer
    Feb 3, 2024 11:46 PM UTC

    This is a long standing problem Sonos and Spotify are working on.

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    6 replies

    106rallye
    106rallyeAnswer
    Feb 3, 2024 11:46 PM UTC

    This is a long standing problem Sonos and Spotify are working on.

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    BrentoAuthor
    Contributor I
    Feb 4, 2024 2:19 PM UTC

    Was prepared to move up to Spotify Premium. Won’t be doing that  now !

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      Airgetlam
      Airgetlam
      Feb 4, 2024 6:10 PM UTC

      Might have more impact on Spotify if you were to tell them that ;)

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      Bruce
      ThresherUK
      Enthusiast II
      Feb 5, 2024 8:19 AM UTC

      Yep just keep screaming , being told to join Premium doesn’t exactly help does it. If there is an issue for the customer it’s an issue. Period. Brands will and do lose their base very quickly once the news around stuff not working is loud enough. Look at the JLR debacle that’s out of control with high end premium vehicles. Simply listen to what customers say and respond by listening to concerns. We all don’t have the time to keep resetting everything. We just want what we bought and have bought into to work and be supported. Please. 

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      106rallye
      106rallye
      Feb 5, 2024 9:18 AM UTC

      @Brento The problem I meant is that Spotify stops when playing commercials. If this is also the problem you experience, Spotify premium would be the solution: there are no ads on Spotify premium.

       

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      Safeguard9636
      Lyricist I
      Feb 17, 2024 11:27 AM UTC

      @Brento The problem I meant is that Spotify stops when playing commercials. If this is also the problem you experience, Spotify premium would be the solution: there are no ads on Spotify premium.

       

      Unfortunaltey that’s no guaranteed solution either. I got the same Problem but wiht Spotify Premium. Every other streaming service or the TV sound work just fine.

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