Skip to main content
Collaborator I
December 29, 2017

Spaming Private Message

To whom do you report spammers using Private Messages?
Specifically "LauraRalph" who uses and email address of sergeantlaurarealph7@gmail.com?
Google that address and there's lots of people reporting that across multiple websites (Norton Community, WebRoot,..).
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

18 replies

Contributor I
December 29, 2017
There should be a way to report people that are fake accounts or spammers! I just changed my settings from able to receive messages from anyone to only those I follow. I should be able to delete messages at the least to remove the current spam.
Contributor I
December 29, 2017
I also just received a spam message and have been looking for a way to report it.
Contributor I
December 29, 2017
I Also did and according to my frend google Scammer - lauraralphsergeant@gmail.com
1 x PLAY:5 | 2x SUB | 2 x PLAY:1 | 2 x PLAY:3 | 6 x CONNECT:AMP | 1 x Playbar |1 x ONE
Contributor I
December 29, 2017
Yup, looks like we all got the same message

"Lauraralph
32 minutes ago

I'm Sgt Laura Ralph from USA Email me right now at ( sergeantlauraralph7 XXXXXX ) I have something very important to discuss with you there ok. "


I just hope it's not a matter of national security and we're reporting her as spam!!!!! 😃
Contributor II
December 29, 2017
Same here, lol, it sounds like a fishing scam, trying to hook into the slave mode vulnerability.
Contributor III
December 29, 2017
Me too. Same message. Spammers need to be blocked.
Trending Lyricist I
December 29, 2017
same here
Ryan S
Retired Sonos Staff
December 29, 2017
Thanks everyone! I actually got the spam message too.... They've been banned and we're working on getting the messages removed if possible.

In the future, feel free to report it by posting here, sending an email to community@sonos.com, or even sending me a private message.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Enthusiast II
December 29, 2017
I received it too.
Contributor I
December 30, 2017
Thanks Ryan 🙂