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Hornet305
Collaborator I
December 29, 2017

Spaming Private Message

To whom do you report spammers using Private Messages?
Specifically "LauraRalph" who uses and email address of sergeantlaurarealph7@gmail.com?
Google that address and there's lots of people reporting that across multiple websites (Norton Community, WebRoot,..).
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    18 replies

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    Ryan S
    Ryan S
    Retired Sonos Staff
    January 2, 2018
    The messages should be deleted now too. Sorry for the trouble everyone.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    missyagogo
    missyagogo
    Avid Contributor I
    February 22, 2019
    Hi Ryan,

    I just received one of these spam messages from user
    ogechiamaka. Can you please take care of this user? Also how do we block these people from PMing us? Thanks.

    The message is:



    ogechiamaka 3 hours ago
    Hello Dear
    i saw your profile and became interested in you, my name is Marian i am working with united nation, i will like to have a friend like you,
    i have something to share with you, please email me through (MarianGeorge45@hotmail.com) for more information about me, i will check my mail to know if you have contacted me because i am working at the moment
    missyagogo
    missyagogo
    Avid Contributor I
    February 22, 2019
    There should be a way to report people that are fake accounts or spammers! I just changed my settings from able to receive messages from anyone to only those I follow. I should be able to delete messages at the least to remove the current spam.

    I looked, and I don’t see a way to change my settings for who can send me messages. Maybe that was on an old message board forum format or maybe that’s because I am on a mobile device, I am not sure.
    Kumar
    February 22, 2019
    Ditto; since I had not found this thread, I reported this to Ryan via private message.
    melvimbe
    melvimbe
    February 22, 2019
    FYI, Edward banned this user, and it looks like PMs were removed.

    https://en.community.sonos.com/community-feedback-229090/scam-spam-users-sending-me-pms-6820998
    Danny
    Ryan S
    Ryan S
    Retired Sonos Staff
    February 22, 2019
    Feel free to let any of the team know if this happens again. In this case, they PMd some of us too...
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
      melvimbe
      melvimbe
      February 22, 2019
      I was just sad because I thought I'd made a new friend. 😞
      Danny
        Ryan S
        Ryan S
        Retired Sonos Staff
        February 22, 2019
        Aww! I'm not new, but I'm your friend! 🙂
        Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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