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biffta
Headliner I
November 1, 2017
Answered

Spam via Sonos community or Sonos?

Just received an email linking me to the Sonos community.
“vivi4love
vivi4love 3 minutes ago
Hello Dear Friend,

How are you doing Today? Hope you are in good health.I will like to invest in your Country so i want us to have a mutual agreement on this matter.I will provide the money for the investment. For More details contact me so that i can tell you how to go about it .And i also want you to know that the money in common is in a Bank and i need your assistance in transfering the money to your Account for investment purpose. In your next mail i will let you know how to go about It and how you will help me on this.

My email address below

viviantraore01@gmail.com

Vivian Traore”

Anyone else had this or similar? It purported to come from the Sonos community and I was prompted to log in to read it.

BTW email source was allegedly community@sonos.com
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Ryan S
Ryan SAnswer
Retired Sonos Staff
November 1, 2017
Thanks for the flag guys. I was sent a PM from the user too. They've been banned from the community.

You can turn off receiving PMs from people you don't follow within the forum settings, but that also means you'd have to follow someone in order to have a private conversation with them.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

19 replies

nicka99
Local Superstar
November 1, 2017
I just received the same. It was sent via the forum 'private message' system. I tried to post a new topic about it but it was blocked for moderation ! The irony of blocking regular users from posting yet allowing through junk from a totally new user!

Can someone from Sonos comment on how this can be blocked ? Hopefully another nail in the coffin for this lousy Insided forum
nicka99
Local Superstar
November 1, 2017
its from the same new user https://en.community.sonos.com/members/vivi4love-7947007
Ryan S
Ryan SAnswer
Retired Sonos Staff
November 1, 2017
Thanks for the flag guys. I was sent a PM from the user too. They've been banned from the community.

You can turn off receiving PMs from people you don't follow within the forum settings, but that also means you'd have to follow someone in order to have a private conversation with them.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
biffta
bifftaAuthor
Headliner I
November 1, 2017
Thanks Ryan.
chickentender
November 1, 2017
Thanks Ryan - I received this same message. thanks for the info and followup.
Airgetlam
November 1, 2017
Ryan,

Does their ban also remove any non-read PMs that they might of sent? Or should we expect several hundred more "I received it too" messages here?
Bruce
Lucid AV
Prodigy I
November 1, 2017
I'd be happy simply learning how to delete a message from the inbox.
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Ryan S
Retired Sonos Staff
November 1, 2017
It doesn't delete the PMs, but I've asked if that can be done. We'll see if it can.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Trending Lyricist I
November 2, 2017
How do we delete this annoying PM? No way that I can see of removing it?! 😞
Ryan S
Retired Sonos Staff
November 3, 2017
All spam messages and trace of that member have been removed as of now. You shouldn't see that spam message anymore.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.