Sonos Speakers Sound Great, Sonos Ecosystem is the Worst Music Ecosystem in the History of Humankind

I love my Sonos speakers - I have a Beam, a Mini Sub, 2 Play 5s, and 2 Era 100s. They sound GREAT. When they work. Enter the Sonos ecosystem… the poor coding, the terrible user experience, the  shockingly bad UI. There is nothing more frustrating than a song that cuts out, except one where the speakers play intermittently. Because of this, I loathe Sonos as a company. I am appalled at the seeming hate that the Sonos product mangers, the software engineers, and the company management has for audiophiles; if not, please explain the volume slider that never starts at a synched volume and has to be manually adjusted, explain why SonosNet continually drops out while my WiFi does not but am yet unable to allow the Beam to talk to the Sub and Eras over WiFi? As of now, I no longer caution people who inquire of me if they should buy Sonos, I actively proselytize for anyone and everyone to please make better choices and buy some speakers with a functional ecosystem - again, the speakers sound great and maybe that’s the frustration, because they only sound great on a rare day when the stars align, and it is absolute maddening sh*t the majority of the time when they don’t. They can’t trade on this name forever. This horrid, hodgepodge ecosystem must be addressed… the fixes are so simple, but must start with a removal of those toeing the status quo of their gross negligence.