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Hi folks. I recently purchased a Sonos Roam but on delivery decided I did not want it. Box not opened. On printing the docs it is being returned to Poland. Is that right given I live in the UK. Also, the pro-forma invoices show I paid USD 68.97 when I paid GBP £134. I am concerned I am not going to be refunded the correct amount!

It would be a challenge for us in the community here to reassure you, you’d be better off communicating directly with Sonos sales. 


Fair comment. Will make contact tomorrow.


Much as I’d love to reassure you ;) 

It would be hard to believe they wouldn’t be doing it properly, no matter where you’re sending it, given that they’re an international company. I’d be a lot more concerned if they were a Mom and Pop company. 

But keep us posted!