returning sonos product to poland??

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Hi folks. I recently purchased a Sonos Roam but on delivery decided I did not want it. Box not opened. On printing the docs it is being returned to Poland. Is that right given I live in the UK. Also, the pro-forma invoices show I paid USD 68.97 when I paid GBP £134. I am concerned I am not going to be refunded the correct amount!

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AirgetlamAnswer

Much as I’d love to reassure you ;)

It would be hard to believe they wouldn’t be doing it properly, no matter where you’re sending it, given that they’re an international company. I’d be a lot more concerned if they were a Mom and Pop company.

But keep us posted!

Bruce

Airgetlam

It would be a challenge for us in the community here to reassure you, you’d be better off communicating directly with Sonos sales.

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Bruce

M

Martin MAuthor

Contributor I

Fair comment. Will make contact tomorrow.

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AirgetlamAnswer

Much as I’d love to reassure you ;)

It would be hard to believe they wouldn’t be doing it properly, no matter where you’re sending it, given that they’re an international company. I’d be a lot more concerned if they were a Mom and Pop company.

But keep us posted!

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Bruce

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