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Trending Lyricist I
Jun 4, 2024 2:40 PM UTC
Question

Release of Sonos update (6/4/24)

I noticed this morning that Sonos had released a new update to the app but decided I would read through the release notes prior to installing since the last update burned us all.  What I found truly amusing was that the provided this note when addressing local library connectivity - 

  • Improved local library connectivity

Are we to imply that they “fixed” what they broke? Or are they simply trying to play semantics and not admit they screwed up?

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27 replies

Prodigy III
Jun 5, 2024 9:09 PM UTC

Have you tried closing the app down fully, then rebooting your phone..? Bit of a last resort but maybe the best way to get the app to load up properly..??

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Lyricist III
Jun 5, 2024 10:34 PM UTC

Have you tried closing the app down fully, then rebooting your phone..? Bit of a last resort but maybe the best way to get the app to load up properly..??

I did and still the same. Also tried to reset the application. Looking for others with the same problem. I am going to test this with my spare iPhone SE tomorrow.

P.S. Just learnt in the other thread that three dots icon is inactive when Music Library is a source...

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Lyricist III
Jun 6, 2024 5:24 PM UTC

Play next…”something went wrong. Try again”, though it does actually play the track next 🧐 A bit of an own goal there!

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Contributor I
Jun 6, 2024 9:49 PM UTC

I already posted it elsewhere but I want to highlight my quick feedback on this latest update (iOS app version 80.02.04).

Official release notes state the following among other updates:

  • Added “play next” and “add to end of queue”
  • Added sleep timer settings

My observations (with iOS app, local music database on NAS):

  • “play next” and “add to end of queue” only works for individual Songs or whole Albums. I would like to have this function for all songs from specific Artist or Genre. I am sure it worked like that in S2 until this 80.0 apocalypse...
  • I still cannot edit queue (remove songs, change songs order)
  • Sleep timer should be available from “Now Playing” screen - three dots icon at the bottom right. I can see this icon there but it always appears inactive (greyed out) and tapping does not produce anything. 

Can anyone confirm this?

Three dots and sleep timer work for me with streamed music but when playing from local music library the three dots are inactive and greyed out.

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RP1971Author
Trending Lyricist I
Jun 6, 2024 9:54 PM UTC

I don’t use the app on my iPhone, only the app on my PC which is where the problem exists. I did try to follow the steps listed on several of the threads to no avail. Just frustrating that Sonos broke what I considered a functioning application (at least on the PC) all because they needed to meet a deadline to support their new headphones. Really enjoy the Sonos speakers I have but would not invest another dime in their products given this major screw up.

 

To be fair, the SMB v1 stuff has nothing to do with the headphones.  They did that because of long running threads started by security obsessed “Sonos owners” (it’s in quotes because I’m not sure some of them were actually owners) who had enough time to constantly post about the issues with SMB v1, despite there being no documented cases where a Sonos system was compromised due to SMB v1.  There were also several questionable click-bait trade articles equating the SMB v1 usage with an entirely different Sonos security “risk” due to some 3000 or so Sonos users leaving their system with no active firewall (or on the modem side of the firewall), completely vulnerable to outside access (and still, the use of SMB v1 wasn’t compromised).  

I took your advice and found a good step-by-step procedure in one of the threads. I’m on Windows 10 running the Sonos Desktop app. 

peterlip wrote:

I’ve fixed mine after talking to support, but this is not something for the average user.  I hope there’s an easier way, as I found it a bit of a chore, and I work on computers all day.  Here’s how I did it in windows 11..

  1. Make sure SMBv1 is disabled by doing the following:
  2. Launch the Control Panel by typing Control Panel in the Windows search box.
  3.  Click Programs in the list and then select Turn Windows features on or off under Programs and Features.
  4.  Ensure there is no checkmark in the box next to both SMB 1.0/CIFS File Sharing Support and SMB 1.0/CIFS Server.
  5. If you had to disable it, it may require a reboot after you deselect, and hit OK.  Mine fortunately wasn’t selected.
  6. Create a share on the folder that your music is in, and give a user permission to use it.
  7. I created a local user using instructions from here: https://support.microsoft.com/en-au/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d   But apparently you can use the user you’re logged in as (I couldn’t, it didn’t work for me).
  8. With a user ready, right click the folder containing music and select Properties
  9. Select the Sharing Tab
  10. Hit the Share button, and make sure the user you want to use is in the list with at least Read access, and hit the Share button.
  11. Back on the sharing tab, it will show the name of the share as \\<computer name>\Music      (or whatever the share name is (mine was called TheLibrary))  Hit Apply.
  12. This share name is what you type in the sonos app when you are adding your music library.
  13. fin

Still don’t understand why disabling the SMB V1 didn’t just allow the path to be shared? Anyway I am back up and can once again access my music library.

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Lyricist III
Jun 6, 2024 11:57 PM UTC

All I get is “something went wrong” when trying to add a song or album to end of queue. I’ve tried resetting app, restarting phone etc. I can only say that it figures.

Album art is gone as well, but the queue is major compared to that.

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Contributor I
Jun 15, 2024 8:39 AM UTC

Let’s be frank - this new update has turned an ok app (on my iPhone this is) in to something that is utterly rubbish. You have to wonder if they did ANY testing with real users?

  • I have radio stations that won’t play anymore - I just get ‘something went wrong - check your internet connection’
  • Radio icons that are blank
  • its impossible as far as I can see to edit the order of your ‘favourites’ now
  • I have three systems in different rooms and it constantly gets confused when I try and switch between them. Playing in the wrong room, playing the wrong thing. Leaving a room playing that I think I have turned off.

I am so fed up with them I have resorted to just using airplay to play music, radio and podcasts. Its far more reliable. 
 

The lack of acceptance by Sonos of how seriously they’ve got this wrong is astonishing 

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