Skip to main content
Answered

re tune true play


Hi last week I updated to the new app and now done the update on the new app. do u have to re tune true play since the new version of the app has been installed. Well if true play isn’t still broken. Which i see people having issues with it. 
thanks 

Best answer by nik9669a

It’s not normally necessary to re-do Trueplay. 

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

8 replies

  • Author
  • Contributor II
  • 6 replies
  • May 16, 2024

Hi last week I updated to the new app and now done the update on the new app. do u have to re tune true play since the new version of the app has been installed. Well if true play isn’t still broken. Which i see people having issues with it. 
thanks 


Forum|alt.badge.img+19
  • Senior Virtuoso
  • 5647 replies
  • Answer
  • May 16, 2024

It’s not normally necessary to re-do Trueplay. 


  • Lyricist I
  • 2 replies
  • May 17, 2024

Hello,

I have the same problem Truplay is not working. I’ve done some changes and I need to do a retune on my Sono audio system. It is getting stuck on Beginning tuning as you can see in the attached image.

Thanks,

Cristian 

 


  • Lyricist III
  • 7 replies
  • May 17, 2024

Is sonos working on fixing true play many IOS users seems to have issues with the new update.


Forum|alt.badge.img+2
  • Avid Contributor I
  • 24 replies
  • May 18, 2024

Hi hello all.

I have the same problem too tried many times and gives me error after moving the phone up and down.


  • Contributor I
  • 2 replies
  • May 18, 2024

I have this exact issue. I wanted to retune as the right surround isn’t sounding right only to get stuck at this screen 

 


  • Lyricist I
  • 1 reply
  • May 20, 2024

I have a same problem, try play got stuck after I begin it, what’s solution 


  • Lyricist I
  • 2 replies
  • May 26, 2024
The problem still continues even after the recent update

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings