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Hello

Sonos was founded in 2002 (*) with the goal to bring wireless home audio to consumers. In 2005 Sonos released its first product the ZonePlayer ZP100. Continuing through 2008 Sonos released another six (6) products two of which are still supported today which are the Connect ZP90 (Gen1) and Connect:Amp ZP120 (Gen1).

Sonos has listened to its customers and tried to bring the most innovative products to the Whole Home audio market. Consumers lobbied for and eventually were granted the ability to place their products solely on their home Wi-Fi without wiring a speaker or other Sonos device to their router to create the SonosNet. 

Sonos moved beyond just bringing music into the home with the introduction of the Sonos Playbar in 2013; that integrated via optical cable with a compatible TV. Sonos was now in the Home Theater Market.

Sonos has continued to introduce new innovative products. It has partnered with 3rd party sources to integrate voice assistants as well as music streaming services with its speakers.

Like any company Sonos has had its missteps. The most recent occurring in May of 2024 with the overhaul of the Sonos Controller App. Sonos eventually acknowledged its mistake and made sweeping changes to its business model which reverberated all the way to the top with the expulsion of the CEO.  

Sonos continues to make improvements to its hardware and software.  All through the process Sonos continues to support products released seventeen (17) years ago!  Eventually, I suspect attrition will take over and products due to age and expense of support will be cut.  However, until that day how many electronic products do you own purchased in 2008 are still functioning and supported by the manufacturer seventeen (17) years later?

It was not my intention to provide a historical account of Sonos. More to the point the intended purpose is to draw a juxtaposition for comparison of what is occurring with another well-known company in the industry.

It was announced by the Verge that a major company founded in 1964 (**) is discontinuing in February 2026 cloud-based features like integrated Spotify access and multi-room playback for a product launched in 2014. In addition to that the software-based controller is said to stop functioning.  If true many customers may be left with a “door stop” product; as the initial reason for purchase will be negated. That’s very unfortunate. Feel free to click the Verge link above to learn more.

It doesn’t take a “rocket-scientist” to discern why I’ve posted this information. Sonos despite changes to hardware, software and the App disaster of 2024 continues to support forty-six (46) of its fifty-two (52) products introduced since 2008 (88%). That said, I see Sonos as a viable product and consumer investment for years to come.

BTW...I have no issues with my Sonos 😊

* Read Sonos history here

** Read about the major company’s history here

I gave up when I reached “At its inception the Sonos home audio experience required a proprietary device called a Bridge ($100_USD)” which is completely wrong so who knows what else is.  Bridge was never a requirement and wasn't available at inception.


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Audio is held to a different standard. Other home electronics, thermostats, lighting, drapes, etc., are allowed to require some sort of “hub” device that integrates control and communication. Audio devices, particularly SONOS, are expected to directly interact without requiring a “hub”.


I don’t know when you purchased your products such as “home electronics, thermostats, lighting, drapes, etc.,” as requirements do change overtime. The only devices I own that require a “hub” (meaning a separate coordinating device) are smart lights/plugs (mine are Philips Hue).  My thermostats, drapes, appliances and cameras (*) all function without a hub. In fact I can control my Mom’s thermostat via an app and she lives 800 miles from me. 😊

 * Each of my Arlo cameras will function individually if I want to set them up as such. I use a “hub” only to view them under a single app and store recorded motions.


The original sonos devices did use sonosnet for wireless communication. Did not require a bridge (which didn’t exist) and didn’t even need an internet connection.


Wasn't the Bridge offered so you didn't need Ethernet to one of your Sonos? Can't remember that far back.

I miss the "no Internet" option even though my current ISP's reliability is much better than the last.


No reason at all to even mention Bridge or Boost, you just needed to wire in any component.  They were added years later if it wasn't convenient to wire a component.


So that the post is not tainted by comments regarding a Bridge and/or Boost I have removed all reference to the same. It appears everyone is overly concerned about those devices as to their use and when they were or were not required. Which quite frankly IMO is minutiae in terms of the true purpose of the post. I hope others can read the post and gleam valuable information/knowledge (without distraction) that they may find useful.


 

I couldn’t care less about how other companies handle their support cycles—I didn’t buy their products. 

Sonos knowingly crippled every owner’s system (except OP if we are to believe it) by pushing out an unfinished app and firmware, then failed to fully restore the missing features even after 17 months. This wasn’t a misstep, it was a betrayal of their users.  
 


 


I don’t think anyone was “overly concerned about those devices as to their use and when they were or were not required”. I think the concern was, at least my concern was, your retelling of sonos history was inaccurate/incorrect. Thanks for fixing it.


Audio is held to a different standard. Other home electronics, thermostats, lighting, drapes, etc., are allowed to require some sort of “hub” device that integrates control and communication. Audio devices, particularly SONOS, are expected to directly interact without requiring a “hub”.

 

I think this has a lot to do with the speed and bandwidth requirements of the communication, as well as power requirements of the smart devices. Thermostats, lighting, drapes are relatively simple with only a small set of commands, nor do they really need to communicate directly with other smart devices.  Thermostats may be the main exception, if if there are satellite sensors involved, but I would argue that thermostat itself is it’s own hub.  Many of these devices are battery operated, and therefore need to conserve power with low energy communication protocols.

Sonos, or any wireless audio system, with a hub sounds like a really bad idea.


Maybe it's time to close this thread as I've only posted to correct misinformation yet have had an unsolicited PM from the OP abusing me.