newest app update

4 replies
114 views

When will you replace this beta application full of bugs you have send out?
it is slow, no logic at all in the interface, looks like something made by a preschool kid.

it can’t be on purpose you have released it?

/Lars

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A

Alexander_16

Lyricist III

This Update ist the WORST. 🤦 You cant even just add a song to a running playlist. I'll start posting about this APP as much as i can - on every article i find about Sonos. I'am so pissed, i'am willing to waste a Lot of time on this. You made my Audio System useless, i 've payed a lot of money for the seven Speakers. This is the first time i start thinking about Sonos alternatives.

The last Service with a great switch like this was googlemusic/youtubemusic - i'am not a customer there anymore either.

Who signed off on that APP 🤦🤦🤦

R

robolab

Enthusiast II

Still baffled we are being forced to deal with it. This is absolute *.

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

J

Jacqueliner

Lyricist I

No live support on weekends is appalling

G

Grand619

Lyricist I

The latest App doesn’t even function correctly for room control. If you uncheck a room and add a new room and press apply it still plays in the original room. Navigation of music and rooms is WAY worse than before. If Sonos employees used this App before release I would be surprised! I work for a company that sells Sonos products and many systems have been sold to older people - this new App will render their system and my “easy” to use a thing of the past. Testing and beta a must for Apps - don’t shortcut the process as it will damage your reputation and product image!!

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