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Dogdad
Headliner III
Jul 26, 2022 3:49 PM UTC

New Arc update is horrible

New update to the Arc has lowered the overall volume of my system. What used to be a volume setting  at 35 is now at 50. I didn’t want the update but forced to do it. This update is absolutely horrible. Get your “” together Sonos before you force your changes on the customers that support your business. 

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    35 replies

    Koyno
    Trending Lyricist I
    Jul 31, 2022 8:03 PM UTC

    Nope. It’s in a complete product line. You need to remove and forget everything and start from scratch. Hope it works as with me 

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    popeofhell
    Avid Contributor I
    Jul 31, 2022 8:38 PM UTC

    Same problem here. All content sounds brutal now. After 14.10 my system was finally where I liked it. It was the first time I was completely happy with all my Sonos products. Now I’m just sick to my stomach having to listen to this and be left in limbo. Tried listening to music last night and I can’t even enjoy it anymore. Music on my Echo Show has better sound right now lol.

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    106rallye
    Aug 1, 2022 7:58 AM UTC

    @Koyno Since Sonos only states the new sound is Arc only, is this based on you personal experience only, or can you point to other sources?

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    Koyno
    Trending Lyricist I
    Aug 1, 2022 8:36 AM UTC

    @Koyno Since Sonos only states the new sound is Arc only, is this based on you personal experience only, or can you point to other sources?

    Personal xpirience. But as I mentioned I managed to solve it. But be careful with Sonos updates. I do not trust them anymore.

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    Koyno
    Trending Lyricist I
    Aug 3, 2022 8:33 AM UTC

    So far the factory reset is working like a charm. Again I have the Sub and everything while on 14.12. So, the cure is to reset everything;)

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