Skip to main content
Enthusiast I
Jun 22, 2024 10:37 PM UTC

New APP works very, very poorly with Apple IPad

While the New SONOS app seems to work OK with my iPhone, it really sucks when I try to use my iPad. This is NOT good because I use my iPad as the my Go To Device for all my home automation. I have to open the all TWICE to get it to work as it NEVER loads with the first click. Frustrating. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

13 replies

Ken_Griffiths
Jun 22, 2024 11:01 PM UTC

Maybe try reinstalling. The new App opens first time it’s selected on two different iPads here belonging to the Wife and myself. Example attached, taken a few minutes ago (I’m based in the UK).

Translate
PsterAuthor
Enthusiast I
Jun 22, 2024 11:03 PM UTC

Thanks Ken...I will give a reload a try…….(FYI, I do have all operating software updated to the latest version).

 

Phil

 

Translate
Ken_Griffiths
Jun 22, 2024 11:05 PM UTC

It makes little/no difference if the iPad is rotated to landscape mode too…

Translate
Airgetlam
Jun 22, 2024 11:06 PM UTC

I’m with Ken. I’ve not noticed any significant difference (beyond size) between my iPhone and iPad. I mostly use my iPad, though, as my iPhone is most often in my pocket, and my iPad in my hand. 

Translate
Bruce
Ken_Griffiths
Jun 22, 2024 11:15 PM UTC

@Pster 

Just to add, the Apple iPadOS here is 17.5.1 and Sonos App is build 80.03.06 (which I believe is the latest Sonos update). Hopefully an App reinstall will resolve your issue.👍

Translate
PsterAuthor
Enthusiast I
Jun 23, 2024 3:45 AM UTC

App deletion and re-install seems to have fixed the issue, many thanks Ken, now if I can just get it to stop always defaulting to a SONOS amp with speakers I don’t use very much. 

Translate
Ken_Griffiths
Jun 23, 2024 6:44 AM UTC

App deletion and re-install seems to have fixed the issue, many thanks Ken, now if I can just get it to stop always defaulting to a SONOS amp with speakers I don’t use very much. 

If you use multiple Sonos Households, simply power off the Amp and reset the Sonos App from your ‘Account Settings/App Preferences’ - close and reopen the App and let if find your other main system and when it’s all setup, then power on your old Amp and all should then work with your ‘other’ System/Household instead. HTH

Translate
PsterAuthor
Enthusiast I
Jun 23, 2024 1:28 PM UTC

So I have only one SONOS Household system consisting of 2 soundbars, 1 subwoofer, 3 amps powering 6 in ceiling speakers in three rooms and 4 single One speakers in other rooms from wall plug power. Every time I open the app it is set to play a room (kitchen/dining) with amp powered ceiling speakers. I would prefer it always open by default playing my master bed room, which is also 2 inceiling speakers powered from another amp. (FYI, I only have one speaker that is connected via ethernet cable - a soundbar connected to a 70” TV . All other speakers and amps are wireless. I initially thought it was defaulting upon start up to the wired speaker but that is not the case, it’s always the amp for my Kithcen/Dining in ceiling Klipsch speakers.). I am trying to get the system to always default upon start up to my MBR amp. Can I power off the Kitchen/Dining amp and then use the Account Settings/App Preferences to start up with the MBR Amp? I will give it a try later today…..after my Texas Aggies win (?) the College Baseball World Series !! Gig ‘Em Aggies!!

Translate
Bumper
Jun 23, 2024 1:34 PM UTC

Try changing the names 

a mbr 

b kitchen

or 

1 mbr 

2 kitchen

Translate
PsterAuthor
Enthusiast I
Jun 23, 2024 6:00 PM UTC

Changing the names of the SONOS devices/rooms had no impact on the device the system defaults to upon start up. Also, after deleting and re-installing the app it’s back to its old ways - I have to open, close and then open again the app for it to load. If I just open the app once it just scrolls and scrolls and scrolls like it’s trying to load but never does. I close, open it again…and voila it loads. Frustrating.

Translate