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Montone13
Contributor I
May 12, 2024

May 2024 Update

  • May 12, 2024
  • 23 replies
  • 735 views

Dear Sonos, 

Please revert back to the previous OS. This update is shocking and not an improvement at all! The functionality of the app has gone and my favourite function, the alarms, are gone! This is extremely frustrating as I have alarms set for every day and currently they are still coming on and I can’t change them without unplugging my speakers! What a joke. 

You have not only made the app difficult to use, when there was nothing wrong with the previous version, but you’ve also managed to not allow your customers to decide whether or not they want to switch to the new OS or keep the classic OS. This should be an option, without question!  

Please bring back the option to revert back to the original OS immediately! 

Thanks

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    23 replies

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    MichiganKathy
    Lyricist III
    May 28, 2024

    My audio didn’t work on my Ray speaker that was connected to Tv. But it worked fine with my Sonos music apps.  
     

    I opened Do is App on my iphone.  Open settings and selected Ray.  Scroll down to remote set up and follow directions.  
     

    now Ray works with Tv audio and audio using amp for music.

     

    hope this helps

      MichiganKathy
      Lyricist III
      May 28, 2024

      Correction to previous message. “I opened Sonos App on my IPhone.”

        robolab
        Enthusiast II
        May 28, 2024

        Still baffled we are being forced to use this broken app update. This is insanity.

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