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BarryM
October 15, 2016

Last page of thread missing

over aggressive housekeeping? The last page of at least this thread has been redacted
https://en.community.sonos.com/controllers-software-228995/sonos-are-you-reading-this-please-put-the-controller-queue-function-back-how-it-was-6739476/index9.html
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    41 replies

    BarryM
    BarryMAuthor
    October 22, 2016
    Further
    here is a direct link to a post on the 9th page of that thread
    This post is invisible on my pc
    direct link: https://en.community.sonos.com/controllers-software-228995/sonos-are-you-reading-this-please-put-the-controller-queue-function-back-how-it-was-6739476?postid=16040208

    resolves as:
    https://en.community.sonos.com/controllers-software-228995/sonos-are-you-reading-this-please-put-the-controller-queue-function-back-how-it-was-6739476#post16040208

    but displays pointing at the 1st page of the thread, ie. not post #201 from page 9
    Local Superstar
    October 22, 2016
    Same here Barry. If I follow either link, selecting the right arrow at the bottom just stays on page 1. I've had the issue for as long as I can remember. FF on Android.
    Ryan S
    Retired Sonos Staff
    October 25, 2016
    Can you check something out for us one more time? On one of the emails that you were sent about a new message from a thread that isn't loading correctly, right click on the link in your email and choose Copy Link then post it here for us. I believe the format would look like this: https://en.community.sonos.com/fid-228986/tid-6571482?postid=16050141

    Can you post that link for us? It should direct to a postid not the index page?
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    BarryM
    BarryMAuthor
    October 26, 2016
    Can you check something out for us one more time? On one of the emails that you were sent about a new message from a thread that isn't loading correctly, right click on the link in your email and choose Copy Link then post it here for us. I believe the format would look like this: https://en.community.sonos.com/fid-228986/tid-6571482?postid=16050141

    Can you post that link for us? It should direct to a postid not the index page?

    https://en.community.sonos.com/fid-228995/tid-6739476?postid=16050832

    That is the latest notification email from that thread, ie. just now.
    It doesn't take me to the post. Just to the beginning of the thread, ie. a month ago

    There has been one improvement. The "Newest First" toggle now works intermittently.

    Sometimes the button looks like this, and it does nothing



    Other times it looks like this, and does work



    The jump to page 9 still doesn't work.
    BarryM
    BarryMAuthor
    October 26, 2016
    The thread has just flowed over onto its 10th page. I can now jump to the last page, but I can't then navigate back a page to the 9th page.
    BCM
    October 26, 2016
    Here's a broken link I just got in email for ratty's latest post in the spam thread, Ryan:

    https://en.community.sonos.com/fid-228985/tid-6741140?postid=16051463

    Takes me to the top of the first page. Next time I clicked it to verify, it said the page didn't exist, then the page showed up.
    BCM
    October 26, 2016
    This emailed link to a post by savalas in the spam thread is doing it too, Ryan... takes me to the top of the first page and I can't get to the last page:

    https://en.community.sonos.com/fid-228985/tid-6741140?postid=16051481
    BCM
    October 26, 2016
    Can't get to the last page of the spam thread at all now even when I come in through the front door.
    BCM
    October 26, 2016
    If it helps, it seems threads over five pages long are affected. Even when typing in the next page's url, it reverts back to the top of the first page. For example... page two in the spam thread:

    https://en.community.sonos.com/announcements-228985/recent-spam-attacks-on-the-community-6741140/index2.html

    Note the index2.html. Change the 2 to a 3 and you're on the third page. All work through 5, but change it to 6 and it goes to the top of the first page... can't move beyond page five.

    https://en.community.sonos.com/announcements-228985/recent-spam-attacks-on-the-community-6741140/index6.html
    Ryan S
    Retired Sonos Staff
    October 26, 2016
    Great, thanks for the details guys. I'll pass them over to InSided so they can take a closer look. I'll let you know if they need any more specifics.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.