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Gary Ryan
Contributor I
Oct 31, 2024 7:38 AM UTC

inferior system

Can I return my Sonos system and receive a full refund 

Reasons, numerous phone calls with no good outcomes,  always blaming Routers,  phones, Pads, Boosters and the list goes on.Amazing no problems till they introduced the new App, check out how many pages on the Sonos system who have issues 

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    6 replies

    Gary RyanAuthor
    Contributor I
    Oct 31, 2024 7:39 AM UTC

    350 pages of customer complaints 

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    nik9669a
    Senior Virtuoso
    Oct 31, 2024 9:02 AM UTC

    When and where did you purchase?

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    Gary RyanAuthor
    Contributor I
    Oct 31, 2024 9:13 AM UTC

    Harvey Norman, tonight again super bad drop out 

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    WibblyWombat
    Contributor I
    Oct 31, 2024 9:42 AM UTC

    Why didn’t you ask that question to any of the phone agents you say you spoke to, rather than ask it in a public forum where none of us here know anything about your system, such as where you bought it, or how long you’ve had it, and where none of us have the authority or the ability to action your refund ???

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      nik9669a
      Senior Virtuoso
      Oct 31, 2024 9:55 AM UTC

      Harvey Norman, tonight again super bad drop out 

      And what’s their returns policy?

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      Helmut von Dandy
      Contributor I
      Oct 31, 2024 10:54 AM UTC

      Harvey Norman, tonight again super bad drop out 

      In Australia retailers are responsible for warranties. You need to talk to Harvey Norman. Unless you bought directly from Sonos they’re under no obligation to help you.

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