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mHartman
Contributor I
January 22, 2020

I have RECOMMENDED Sonos countless time over the years. I now feel the need to WARN people about Sonos.

Your shareholders should be lining up to challenge the board to fire your CEO & executives.  You just took a company with a stellar reputation and turned it on it’s head.  Your “End of Life” decision likely just went far beyond components --- all the way to your reputation and, potentially, your company.  

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    Airgetlam
    Airgetlam
    February 22, 2020

    After the at least three warnings that you needed to click through to recycle that device? I wish you the best of luck on finding a lawyer who would be amenable to filing a class action suit for you, but since Sonos doesn’t censor posts here, beyond those that don’t meet the community standards, please do keep us posted. I’d imagine there are indeed some who read these forums who might be willing to join your suit. 

    Bruce
      Macca11
      Lyricist I
      February 24, 2020

      Can only agree with all the folk on here. I own 6 various Sonos speakers so we all know the cost.

      When I have to upgrade/replace because of this stupid decision, no way will I buy from the joke company that is Sonos.

      Well done for completely ruining your reputation in one stupid e-mail to your oh so valued (yeah right) customers.

      Chris
      Chris
      Lead Maestro
      February 24, 2020

      I’m under impression from I have seen nothing has been “End of Lifed”.   All I see is that there are some older devices that won’t receive future enhancements to the Sonos services.

      Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
        sonosg
        Enthusiast I
        February 25, 2020

        https://en.wikipedia.org/wiki/End-of-life_(product)

        Chris
        Chris
        Lead Maestro
        February 25, 2020

        None are at end of useful life.  so what is end of life a stereo someone used for 20 years - the marketing and support were long gone for it but people continued to use. 

        They will continue to perform as they have when you purchased them …. actually since purchased they have enhancements that weren’t even on the radar at the time (like Alexa and google abilities etc.).   I believe Sonos has stated they will continue to give updates for as long as possible to keep them behaving as they do now/

        Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
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