How can new Sonos App SUCK SO BAD? No hope but to throw all Sonos speakers OUT A WINDOW?!

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The new Sonos App is SO ATROCIOUSLY BAD that it scares me - makes me think management is so far gone that there is no hope for restoring minimal user experience.

I have never experienced anything like this from a real company taking enormous sums of money from customers and then slamming us all into hell. WTF??

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K

KC East

Lyricist I

Im about to go get a whole new system,Im tired of having to reprogram the speakers everytime I go to use them . This is a huge failure.

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MoPac

Headliner III

Agree. The Sonos speakers should work like a phone where they automatically connect to networks you have connected to in the past. If you wish to “forget” that network then that option should also be available.

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buzz

Grand Maestro

I took a player to the office and joined that network. When I brought that player home, it updated the other players. Now I can seamlessly take any player to the office.

You can also Remove a network. Note that I have not explored the cases while a player is at the office and I removed the office network from the units at home or the converse of removing the office network from a player while it is at the office.

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M

Mtrani_2000

Lyricist II

It is terrible.

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C

ChristyP

Lyricist II

I’ve been a customer for a long time. The sound was always amazing. The apps/software always awful. So many disappointing parties with no music. Now I can’t even access the app or functions because I’m getting prompted to update the software and an error message that the update is not accessible. I won’t try to call customer service as I’ve wasted too many hours doing so already.

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