How can new Sonos App SUCK SO BAD? No hope but to throw all Sonos speakers OUT A WINDOW?!

The CEO MUST be fired! The new app is terrible, not intuitive, poorly responsive. The app was clearly not ready for release and certainly not even close to Beta mode. WTF???!!!! What kind of company does something like this out of nowhere. The entire department needs an overhaul. The Clowns are running this circus!

It’s great, isn’t it. Someone signs up for the forums, posts something controversial, gets responses (some agreeing and some disagreeing with their point of view), and yet the op is never heard from again. 

Oh, I'm pretty sure we've heard from the OP again.  Not under that username, of course.  But we've heard from them again.

nik9669a,jgatie

FYI I am an original poster here us my user name. I could say something like "you two must work for Sonos, trying to save your jobs" but I would not do that. The release of this POS release is not excusable.  If u are a real user. I have 6 speakers and have been using since Play Ones came out. This release sucks and there is no excuse. It is terrible programming by amateurs. Programmers or qc testers and the company offers no defense except buried in the user forums.

Plus you can’t even edit the queue anymore! The Music Library has to be reconfigured by calling Sonos Sppport which is an hour or so wait. The company doesn’t even have a callback option so their strategy is to wear people down. I’ve Ghand a Sonos system for my complete home since 2015. 

IF YOU ARE A NEW FIRST TIME CUSTOMER 

DO NOT BUY THIS PRODUCT!!! TERRIBLE COMPANY!!!
 

I have so many Sonos products.  Roughly $7k worth and this app has made them useless.  Also I am afraid this company is going to brick my older devices soon and claim no support.  I really am disappointed.  I will not be purchasing anymore SONOS products.

The app is so laggy and unusable, really a drag.  I feel so duped.

They set up a user community but refuse to do anything about this absolute joke of a version. Was it a high school project they farmed out. 

I notice you’ve made several posts that do nothing but complain in general, without any specifics.  What exactly are you missing or finding difficult with the new app?  There may be things we can do to help get you back up and running.  

Just wanting to add support for rolling back the app. New app is barely functional and incredibly frustrating.

lol.  Really?  You are not aware of all the issues with the app?  What parallel universe did you come from?