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Contributor I
June 1, 2023

Here's the deal, invest in your software development because it blows

Sono CEO -

Your software is now breaking all of the time and unreliable.  Invest in your software development capability because if you don’t - you die. 

Easy, Reliable - “it just works” is what I expect.  Get there Sonos!  You are better than this! 

 

#long-time-Sonos customer/advocate/evangelist

 

Richard Hunter

Moderator Note: Modified in accordance with the Community Code of Conduct.

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34 replies

Contributor I
July 31, 2023

All my Sonos devices have fixed IPs in my DHCP server. Tip from reading these forums. They don’t play out of sync.

jgatie
July 31, 2023

All my Sonos devices have fixed IPs in my DHCP server. Tip from reading these forums. They don’t play out of sync.

 

Are you using iOS devices as controllers?  If so, you may wish to read this: 

https://support.sonos.com/en-us/article/release-notes-for-sonos-s2

Contributor I
July 31, 2023

So they don’t bother to try to support lock screen controls? Wow. Seems to be no sweat for every other app, so just underline’s OP’s original point.

buzz
Grand Maestro
July 31, 2023

trellos,

I am not seeing the spinner. To me, this indicates some sort of App or communication slowdown.

With respect to the SONOS lock screen: SONOS has indicated why the lock screen control has been eliminated. When I’m using the Spotify App to play through SONOS, the lock screen shows the current track and I can pause and skip, but I cannot adjust Volume.

With respect to adjusting Volume via the lock screen in a multi-room setup, which room should be adjusted? How could the lock screen know which room to adjust? I would be upset if someone else adjusted my room’s Volume.

Lock screen control is not something that I’ve used beyond kicking the tires. A service that would be useful to me would be automatic Mute or Volume reduction when I answer the phone. However, how would the phone know its current location? I don’t think that you would appreciate a kid’s phone muting your room.

On my Android, when playing through the Spotify App, while there is no Volume indicator on the lock screen, I can adjust Volume via the hard buttons. This not a useful feature because the response is to erratic. Response is never prompt and can lag by a second or two our simply be ignored.