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gapster
Contributor I
May 26, 2024 1:27 AM UTC
Answered

fraud?

If a company takes away all the functionality that u use, making all you speakers useless, is that fraud?

I’m beginning to think Sonos is guilty of fraud.

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    AlexPermit
    AlexPermitAnswer
    Prodigy I
    May 26, 2024 1:48 AM UTC

    Not neccessarily.  Check EULA that you agreed to:

    In the event that Sonos does provide such update or upgrade, such updates or upgrades and any related documentation shall be deemed the Product. The Product Software Updates, if any, may not necessarily include all existing software features

     

    Stinks, doesn’t it?

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    4 replies

    AlexPermit
    AlexPermitAnswer
    Prodigy I
    May 26, 2024 1:48 AM UTC

    Not neccessarily.  Check EULA that you agreed to:

    In the event that Sonos does provide such update or upgrade, such updates or upgrades and any related documentation shall be deemed the Product. The Product Software Updates, if any, may not necessarily include all existing software features

     

    Stinks, doesn’t it?

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      gapsterAuthor
      Contributor I
      May 26, 2024 12:42 PM UTC

      Yeah, ur probably right. I don’t read those, kinda like Sonos’s software managers not listening to their users.  Oh well, life goes … without sonos

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      Greenland
      Prodigy I
      May 26, 2024 12:49 PM UTC

      Not neccessarily.  Check EULA that you agreed to:

      In the event that Sonos does provide such update or upgrade, such updates or upgrades and any related documentation shall be deemed the Product. The Product Software Updates, if any, may not necessarily include all existing software features

       

      Stinks, doesn’t it?

      No, just the work of efficient company lawyers. 

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      stevepow
      Prominent Collaborator I
      May 28, 2024 12:12 AM UTC

      But if they say they are, then what?  Here’s what they told me in an email - I’m sure most of us have it…

      “A fresh look. Quicker access to your music. Easier control. The Sonos app has been completely redesigned to give you more power to personalize your listening.”

      Absolutely false - other than “completely redesigned” - the rest is utter BS. 

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