Forum login issue

Me too as far as laptop is concerned, although only in the last few days. Seems OK on my phone at the moment.

It's a new thing with the forum. At first it completely stopped access to the Dutch language forum because the page you mention only gave access to the English language forum. This is fixed now, but I agree this “triple jump” is irritating.

Having logged out on my phone I have got back in on the laptop.  But now can’t get in on my phone.  Losing the will to battle with this.

You’re correct, John. The ‘Community’ link on that errant screen doesn’t show on my iPad either. I’m guessing that screen is a way to Sonos to upsell their goods.

I think the ‘errant screen’ is actually your account page. It is for me, anyway.  A boss and mentor of mine who I greatly respected used to say ‘always believe the cock-up theory ahead of the conspiracy theory’.  I have generally found that to be a reliable mantra…..

It is the profile page, but when you’re on this page and you click to reply to a thread, such as I’m doing right now, it should take me right back to this thread. Why detour me to my account page and then I have to noodle around to try and find my way back here? Its just bad programming and completely illogical.

Same here, quite an effort just to post this.

Sonos demonstrated they didn't really understand the issues a year or so back when they said having to login all the time was by design.  Really?  My email is replaced by part of it with asterisks too.

Which is fine and a good security measure, but a lot of the times it doesn’t read the asterisks as it should and the email has to be re-entered. Again, poor programming. Bear in mind this forum software is by another company not affiliated with Sonos. Sonos just uses the platform.

Yes I know.  Insided isn't it?

Let's see how long the issue lasts..

I agree 100% with you.