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BCM
BCM
October 16, 2020
Question

Forum login issue

For weeks now I’ve been unable to login here normally. If I am not logged in (which I’m usually not because this place refuses to ‘remember me’) I click in a topic to reply and it prompts me to log in. I do then it takes me to a screen that I’ve never seen before. If I don’t click COMMUNITY from there I get stuck at being prompted to log in.

Is there a setting I’m missing or this a new thing with this forum? It’s quite annoying.

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    13 replies

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    Airgetlam
    Airgetlam
    October 16, 2020

    I’ve been battling this issue myself. Between my iPad losing my ‘signed in’ status, and the frequent ‘Accept Cookies’ pop ups, it’s a tad frustrating. My assumption is it’s an InSided issue, but it may be at the direction of the Sonos web design team, who knows. It’s certainly counter to all web standards I’m familiar with. 

    Bruce
      Ken_Griffiths
      Ken_Griffiths
      October 16, 2020

      The matter seems to have been fixed. At least everything is now back to logging-in as normal here for me.🤞

      Airgetlam
      Airgetlam
      October 16, 2020

      Agreed, the sign in seems to be fixed for me as well, although I suspect the being logged out on my iPad is much more an Apple issue than a Sonos website issue. But at least signing in to the forum no longer takes me to ‘not the community’

      Thank you to whomever fixed this issue. 

      Bruce
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