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Feature Request - system Integrator Management Portal


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Hi,

It would be nice to have a portal that would allow monitoring and management - such as performing updates, changing settings and checking on any issues for all client accounts. this is available with most AV & network brands used in integration and sonos already have all devices connected to the network (and internet), as a means to provide quick support and remote updates.

In addition, it would be good to be able to provide usage rights to sonos devices in the same installation - i.e. being able to have separate user accounts within the same system and then determining which devices are available to the specific accounts within the same system. 

Regards

K.

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6 replies

melvimbe
  • 9859 replies
  • January 11, 2024

https://www.sonos.com/en-us/sonos-pro

Sonos Pro has a lot of the features you’re looking for.  It sounds more like you are looking to be able to access several completely different non-business accounts though.


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  • Author
  • Avid Contributor I
  • 12 replies
  • January 12, 2024

hi Danny, 

 

Yes, my intention is for residential accounts mainly. Although sonos Pro does seem to meet most of the requirements, it is quite pricey for residential monitoring purposes. Also, most AV and network brands offer this functionality free of charge. 

K


controlav
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  • Lead Maestro
  • 7543 replies
  • January 12, 2024

Have you signed up for this program? Seems like that would be a great way to get this suggestion to the right folks:

 


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  • Author
  • Avid Contributor I
  • 12 replies
  • January 12, 2024

No - how do I access this survey?


Stanley_4
  • Lead Maestro
  • 11223 replies
  • January 12, 2024
integrate wrote:

No - how do I access this survey?

https://en.community.sonos.com/

Scroll down, look right.


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  • Author
  • Avid Contributor I
  • 12 replies
  • January 12, 2024

Thank you


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