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Excessive moderation


Stuart_W
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  • World-Class Superstar
  • 4164 replies
I replied to 3 topics this morning over 2 hours. The first 2 are held awaiting moderation but are yet to "approved".

I note from comments in a thread on the Announcements section that others are having this issue.

Why is this getting much worse and why aren't you or InSided telling us when you make these Draconian changes?

Do you not realise you irritating it is?
Did you find what you were looking for?
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33 replies

  • 13501 replies
  • March 2, 2017
I suspect this is a glitch and not anything draconian.

Stuart_W
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  • Author
  • World-Class Superstar
  • 4164 replies
  • March 2, 2017
It's not a glitch Kumar

InSided have been messing with the spam filters for months.

Edit: It does seem that there was a major Spam outburst 8 hours ago or so I guess they just added a moderate all posts.

Why not add a post to the Spam thread though?

  • 13501 replies
  • March 2, 2017
But THIS post isn't being moderated - let's see.

  • 13501 replies
  • March 2, 2017
It wasn't. Are you saying something I am missing?

Chris
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  • Lead Maestro
  • 17595 replies
  • March 2, 2017
Parenthesis () always tend to flag me

Stuart_W
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  • Author
  • World-Class Superstar
  • 4164 replies
  • March 2, 2017
I've just had a notification that there is a reply in this thread to my comment:-

https://en.community.sonos.com/ask-a-question-228987/sonos-play-3-6766270/index1.html#post16091130

But there is no reply visible at this time.

It seems that the linkage between subscribed threads and messages in moderation is not working properly.

Ryan S
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  • Retired Sonos Staff
  • 12372 replies
  • March 2, 2017
Hey Stuart_W, there's nothing personal regarding the filter. It's a learning filter so as it goes it is supposed to get better at flagging things as spam. Now that the posts from earlier were added, it should help a lot to make the filter better. And any thread of yours or others that get pulled out also help it learn.

chicks
  • 3275 replies
  • March 5, 2017
Two in moderation today. One would think that members of several years' standing would be immune from the spam filter, but InSided's software is still pretty lame, sigh. Getting better, but still lame.

SHARKB8T
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  • Prodigy I
  • 477 replies
  • March 5, 2017
Agreed that it is irritating... unfortunately I suspect it is also necessary given the insane amount of automated spam that is proliferating today. I think it would be painful to try to read through threads with junk scattered everywhere trying to sell me performance enhancing drugs... (I'm guessing that sentence will get this post flagged for moderator review! 🆒 )

Funny thing is, I honestly can't understand the continued existence of such spam... I can't imagine it works with any level of effectiveness - even any level that might make it worth it... spamming website forums full of crap posts can't possibly attract people to a core site, or phishing site... I just don't get it... but as I've asked about in other threads about this... I'd be interested to know how much junk this new system is actually saving the board from... those stats have got to be available, but it appears Sonos prefers not to disclose them.

  • 13501 replies
  • March 5, 2017
SHARKB8T wrote:
I honestly can't understand the continued existence of such spam... I can't imagine it works with any level of effectiveness

It's like what I see in the junk mail on my hotmail account when I take an occasional look at it. I guess there is little marginal cost in sending it to the one extra person beyond a point, so the net gets thrown as wide as possible. Whatever sticks, sticks.

Peter Mc
  • 222 replies
  • March 5, 2017
I would have thought the key point to target is creation of new accounts, and then moderation of, say, the first 5 or 10 posts. Once a reputation of legitimacy is established, surely there is little need to scan contents.

  • 13501 replies
  • March 5, 2017
It is all very arbitrary, the moderation thing. I just posted a reply: "Afaik, this feature does not exist." And it went into moderation. Probably because of the acronym. I have also noticed in the past that some of my replies that went into moderation never appeared. And there was nothing rude in them either.

Peter Mc
  • 222 replies
  • March 5, 2017
Failed to use capitals for an acronym. No wonder it went in for grammatical rehabilitation!

  • 13501 replies
  • March 5, 2017
Nope, AFAIK also gets blocked. Or maybe it is "a second attempt not allowed" moderation!

Airgetlam
  • 41816 replies
  • March 7, 2017
And here I thought the phrase was "Everything is better in moderation". Apparently not so.

🙂

  • 13501 replies
  • March 7, 2017
Lol. Good one!

  • 13501 replies
  • March 7, 2017
I agree; a post I wrote that said: " Thank you for that information" has gone for moderation.

As one that said in this thread: " Lol. That is a nice one". Also, I can sneak in this via the edit function but not as a post!

Peter Mc
  • 222 replies
  • March 7, 2017
Kumar - when I click on people's username, it takes me to their profile. It's a good way to see their latest posts. When I click on "Kumar", it takes me to the community home page. I wonder if there is a problem with your account in some way?

  • 13501 replies
  • March 7, 2017
No idea! But I suspect this post will go through:-).

Peter Mc
  • 222 replies
  • March 7, 2017
Afaik (aka AFAIK) it did, but will this? Lol. That is a nice one. Thank you for that information.

  • 13501 replies
  • March 7, 2017
All our quasi Spam is going through:D

Stuart_W
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  • Author
  • World-Class Superstar
  • 4164 replies
  • March 7, 2017
My last 2 posts have been moderated and a thread I posted in I received an email to say jgatie has posted but the thread is blank


SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!

nicka99
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  • Local Superstar
  • 1456 replies
  • March 7, 2017
I havent posted in a while but my 2 last posts (maybe this one too?) are now subject to moderation where the previous 1262 havent!

jgatie
  • 27455 replies
  • March 7, 2017
They can't even tell the difference between a new poster who may be spamming and a poster with over 10,000 posts who probably isn't here to spam. Do you really expect them to be able to curb email notifications. Surely you jest! 😉

ratty
  • 31390 replies
  • March 7, 2017
This is evidently a 'learning' filter. Someone perhaps ought to review the curriculum. I just hope it can 'unlearn'.

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