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Excessive moderation

  • March 2, 2017
  • 33 replies
  • 913 views

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33 replies

SHARKB8T
Forum|alt.badge.img+10
  • Prodigy I
  • March 7, 2017
...
SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!


Yeah... This ^ :8

SHARKB8T
Forum|alt.badge.img+10
  • Prodigy I
  • March 7, 2017
...
SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!


Yeah... This ^ :8


...... and this post - just the single line above - was filtered for review 😃 this is ... kinda .. getting funny... but the E-Mail thing is a huge drag.

Ryan S
Forum|alt.badge.img+26
  • Retired Sonos Staff
  • March 7, 2017
...
SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!


Yeah... This ^ :8


...... and this post - just the single line above - was filtered for review 😃 this is ... kinda .. getting funny... but the E-Mail thing is a huge drag.


The email is triggered by the post, but the moderation takes place afterwords. I know it's a bit clunky.

We've been talking with InSided about ways to improve the filter. It's supposed to be learning as it goes, and each time something is pulled out, it learns, along with when things go into it and are left there.

Hopefully it gets a bit less aggressive on the false positives. It's been brought up before but the filter is only at the post level, so it doesn't take into account who posts. This might be something to see for the future sometime. I'm hoping it is.

Stuart_W
Forum|alt.badge.img+22
  • Author
  • World-Class Superstar
  • March 7, 2017
To be honest I'm not necessarily bothered that some of my posts get moderated.
To say the subscribed e-mail alert Vs a post held in a moderating is NOT clunky. It's a poor piece of programming and I'm not going to insult the developers by stating it's an easy fix but I would like it fixing.

Peter Mc
  • March 10, 2017
I posted a question asking if there are forum terms of service over 12 hours ago. That post was sent for moderation and has now disappeared. What is happening here?

Ryan S
Forum|alt.badge.img+26
  • Retired Sonos Staff
  • March 10, 2017
I posted a question asking if there are forum terms of service over 12 hours ago. That post was sent for moderation and has now disappeared. What is happening here?

Hey Peter, I see it showing up now, must have gotten missed. Our apologies.

T00LF00L
Forum|alt.badge.img+11
  • Prodigy I
  • March 11, 2017
i was wondering.. i answered a question and got the 'moderation' message, i figured it was spam filters. isn't there some way you can flag your regular contributors like Stuart as safe or something?

Stuart_W
Forum|alt.badge.img+22
  • Author
  • World-Class Superstar
  • March 19, 2017
This is the message I just tried to post:

So many ideas. So little information to go on.
Tell us the story of your system set-up, all of it, and any error messages you get

It went into the moderation queue!