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Vincemaurice
Contributor I
November 2, 2024
Answered

customer service

Does Sonos have a customer service dept that will visit your home?

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controlav
controlavAnswer
Lead Maestro
November 3, 2024

You can find authorized Sonos dealers on their web site. Note that due to the mobile app fiasco, many dealers are pissed at Sonos so may be reluctant to help a customer who did not buy the gear from them.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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3 replies

jgatie
jgatie
November 2, 2024

No, they do not.

    Stanley_4
    Stanley_4
    Grand Maestro
    November 3, 2024

    Many places that sell Sonos direct do have in-home support.

      controlav
      controlavAnswer
      Lead Maestro
      November 3, 2024

      You can find authorized Sonos dealers on their web site. Note that due to the mobile app fiasco, many dealers are pissed at Sonos so may be reluctant to help a customer who did not buy the gear from them.

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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