Skip to main content
Vincemaurice
Contributor I
Nov 2, 2024 7:57 PM UTC
Answered

customer service

Does Sonos have a customer service dept that will visit your home?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
controlav
controlavAnswer
Lead Maestro
Nov 3, 2024 1:28 PM UTC

You can find authorized Sonos dealers on their web site. Note that due to the mobile app fiasco, many dealers are pissed at Sonos so may be reluctant to help a customer who did not buy the gear from them.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
View in thread

3 replies

jgatie
jgatie
Nov 2, 2024 8:07 PM UTC

No, they do not.

Translate
    Stanley_4
    Stanley_4
    Grand Maestro
    Nov 3, 2024 3:45 AM UTC

    Many places that sell Sonos direct do have in-home support.

    Translate
      controlav
      controlavAnswer
      Lead Maestro
      Nov 3, 2024 1:28 PM UTC

      You can find authorized Sonos dealers on their web site. Note that due to the mobile app fiasco, many dealers are pissed at Sonos so may be reluctant to help a customer who did not buy the gear from them.

      Translate
      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
        Terms & ConditionsAccessibility statement