Community Feedback - Verified Sonos User Badge

Just to clarify, you mean they are verified in the sense that they have at least one Sonos product registered under their user account?  I would be in favor of that.  I would actually be in favor of seeing specifically what device (and count) that users own, but that probably is a privacy concern.  Anyway, this is not unprecedented.  I believe Amazon and others will mark a review as being from a person as verified to have actually purchased the product.

I was under the impression that my account in the community and with sonos.com in general were one in the same, as I have always had the same user name and password.  Although I do have to log into both separately, so perhaps that’s just coincidence.

No, not asking for full details of what products they own, that is up to community user to share or not (see my profile) 😀

Just a simple identifier that the email they are using has been verified as a Sonos user. They could use a different email for forum, but specify their Sonos email when creating the community account if different, and it sends a verification link to click to the Sonos email.

Would be voluntary, so you don’t have to verify if you don’t want to. 

I don’t think that there is a current requirement that community members use the same email address as a registered system. Certainly, there could be a “verified” indicator when this is the case.

---

There was a major spambot issue a few months ago, but the bot has finally given up or been suppressed. Individual spam is removed promptly. There is a spammer technique that I see used on other sites too where a new user makes a copied or nonsense post in an effort to make the poster seem “creditable” because there is no obvious spam content in the post. Later, the post is edited and the spam load is delivered. Not being a spammer, I don’t see much point in this activity, other than the spammer receiving some sort of credit -- “see, I got your link on a site, now send me my penny.” Maybe I’m just dumb, but I don’t think anyone except the person selling spam tools and benefits (to website owners and wannabe get rich quick victims) makes significant money.

---

In the past couple weeks there were some posts that could be ChatGPT creations.

The problem that I’m seeing is that a user wants a feature or a feature, such as the recent lock screen removal, has been changed or eliminated and a user goes ballistic, threatening to launch class action law suits and predicting the certain demise of a thoughtless, stupid company. If you are smart, you’ll give me my feature. The threat is that the poster will otherwise organize a mass boycott. As we have seen in the political arena and a couple brand names, a viral social media campaign can be damaging.