**Class Action Lawsuit** We all deserve to recoup all hardware investment

It appears Sauder|Schelkopf is gathering information for a class action lawsuit on behald of consumers.  

On a related note, Pomerantz LLP is gathering information for a case on behalf of investors:

Moderator Note: Removed links in accordance with the Community Code of Conduct

My mistake, I see it was already posted in another thread

I agree. I have thousands of dollars of Sonos equipment (was an early adopter) for two separate homes; Have Amps, ZP’s and newer standalone speakers, ARC etc.  Of course there is no backward compatibility so all the old stuff has to be one one network and need to use with old app and alot of things simply don’t work and are frustratng now; new stuff works only with other new stuff and a separate app. I was a supporter and promoter of this early on because is was awesome.  Now not so much.  I am in if there is a class action.

There won’t be a class action. 100% guaranteed. No-one has done so in 11 months - particularly when the app was at its worst - which is the best indicator of its likelihood.

You would need to contact Sonos directly with any concerns.

The proposed class action has nothing to do with newer speakers not working with old speakers in the same system.  

Yeah, the poster would need Sherman to set the WABAC to 2020 to join that lawsuit (which would have about as much of a chance of succeeding as the current one).

Did you think that after firing the CEO (and major leadership members) + a still broken app + all the negative tech pub coverage + the continued to this day 1 star app reviews +++ wound NEVER result in hungry law firms perusing a mass consumer dissatisfaction suit when Sonos CLEARLY lied to its customer base (that the May 2024 update would maintain all the functionality and usability of the prior S2 app).  All the while Sonos purposely hid the S2 Black update behind the old S2 on the app stores to fool consumers into updating to the still TERRIBLE app?   

Just do a current search for Sonos Class Action Lawsuits.   I found 7 articles and 3 law firms already processing complaints in just one page.  

And yet the current CEO refuses to address these forums or customers directly.  Yup this one is going down hard.  Sad, we loved these products and company once.  But never again.   

Moderator Note: Modified in accordance with the Community Code of Conduct

The number of people reporting issues with the app has diminished over the past few months. Scroll down the list of questions and see how many are app related now compared to last year. How precisely are these alleged law suits you cite going to win? There’s nothing wrong with the app now, just localised issues, which you appear to still be experiencing. 

I’m not sure the “just localized issues” defence, which, may or may not be true (Sonos will no doubt be compelled to provide data in court)  and which took almost 12 months to to get to will be a good defence. But IANAL 
 

It will be up to the legal representatives for both consumers and investors to seek out the most successful approach to Sonos’ major screw-ups and misdirection.  We can only speculate, but this can’t be good for Sonos’ bottom line or stock value when both consumer and investors are seeking class action suits.  

There is already enough uncertainty in the marketplace (don’t forget where Sonos sources its products) without investors having to worry about a cloud of investor and consumer outrage hanging over the company. 

Maybe the legal bagels at Sonos have advised the Temp CEO to keep his mouth shut, or he’s just scared and uninterested in engaging with the community, (who help pay his bills).