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George H. Harlan
Enthusiast I
March 11, 2021
Answered

Are there any censor free forums to be able to discuss issues with Sonos products or policies

I have noted that Sonos removes posts and topics on subjects, products and policies it would rather not seen discussed. Are there any other forums that are not policed by the Sonos speech police?

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    James L.
    James L.Answer
    Retired Community Staff
    March 12, 2021

    As others have pointed out, we’re open to discuss pretty much anything Sonos related as long as it doesn’t break the terms of service you agreed to when you signed up to the community. If you’ve had a thread or comment removed and you want to know why, you can always DM a Sonos Staff member, and we’ll be happy to discuss this with you and clarify things.

    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

    9 replies

    Stanley_4
    Grand Maestro
    March 12, 2021

    That is very strange, I’ve been here for years and only seen minor edits to some posts to change the words used to meet the community standards. They do remove spam posts though.

    Can you post any examples of posts that Sonos has removed?

     

    I’ve seen a Reddit Sonos forum in the past, but found it of little use as the folks there have no access to Sonos internal data that is needed to help many users.

    Bumper
    March 12, 2021

    I have noted that Sonos removes posts and topics on subjects, products and policies it would rather not seen discussed. Are there any other forums that are not policed by the Sonos speech police?

    As Stanley suggests https://www.reddit.com/r/sonos

    is pretty active.

    March 12, 2021

    That is very strange, I’ve been here for years and only seen minor edits to some posts to change the words used to meet the community standards.

    .

    I agree; and I have not held back from criticising Sonos very strongly when I felt strongly enough about some of their antics - I have seen no tampering with such threads/posts.

    March 12, 2021

    The original post is so far from the truth I suspect a troll. It would not take long to find dozens of threads with criticism of Sonos, ranging from justified to ridiculous.

     

    controlav
    Lead Maestro
    March 12, 2021

    From their posting history, the OP has been totally silent on here for the last three years, and before that was focused on the CR100. Curious thread to start after that.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    James L.
    James L.Answer
    Retired Community Staff
    March 12, 2021

    As others have pointed out, we’re open to discuss pretty much anything Sonos related as long as it doesn’t break the terms of service you agreed to when you signed up to the community. If you’ve had a thread or comment removed and you want to know why, you can always DM a Sonos Staff member, and we’ll be happy to discuss this with you and clarify things.

    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Bumper
    March 12, 2021

    From their posting history, the OP has been totally silent on here for the last three years, and before that was focused on the CR100. Curious thread to start after that.

     

    OP probably had some CR100 related outrage posts deleted 3 years ago and just realized :face_palm_tone3:

    jgatie
    March 12, 2021

     

    OP probably had some CR100 related outrage posts deleted 3 years ago and just realized :face_palm_tone3:

     

    Probably the ones that likened the loss of the CR100 to the murder of a loved one. Or being forced into taking someone off life support.  Or Nazi atrocities.

    Yes, all three of those were posted, and the posters were dead serious.

     

    Stanley_4
    Grand Maestro
    March 13, 2021

    The spouse didn’t go that far but the loss of the CR-100 hit some folks pretty hard.

     

    I did see one spam post deleted today.