Hello Mr.
1.Offer an apology from Sonos.
2. Create an official statement to explain the situation
3. Explain what customers can do right now. A downgrade steps by steps for example.
Respect goes both ways.
A message for Jamie A moderator who editing comments
Hi
We only delete or modify posts that are in violation of the community's Terms & Conditions. Your earlier post was modified to remove the antagonizing statement towards other users and to include the appropriate moderator note. The topic in question is:
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+17Hi
We only delete or modify posts that are in violation of the community's Terms & Conditions. Your earlier post was modified to remove the antagonizing statement towards other users and to include the appropriate moderator note. The topic in question is:
I will be closing this topic for further replies however if anything is unclear about why your post was modified, feel free to reach out to me directly via DM.
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