A huge step backward--what are you guys thinking?

The real trouble will be if the gang that couldn't shoot straight is also heading up product/controller development and design.

Hey guys,

Lots of feedback the last day, great to hear from you all! Especially Barry and Kumar, some great comments here. We're working hard getting everything put together. There were unfortunately a lot of posts that weren't going to be categorized properly into the new organizational sections and we've been sorting through thousands of those threads to get them in the right place. If you find a link from ask or the forums isn't working to a specific thread, it's likely one of the threads not yet categorized. If only there was a way to get more hours in a day.

As mentioned here, we're still very early on in the new space, tomorrow will mark our first week.

We're still gathering all the feedback and suggestions we can, and working to determine what can and can't be changed. There have been some highly valuable concerns raised here and we're on it.

To address some specific questions: The private messages unfortunately couldn't be carried over due to privacy concerns. We're taking a look into the other language boards from the forums to see about potentially bringing them back, but there are of course some complications there. We've also talked about adding a new board or two to here depending on interest.

Some features weren't available on the platform currently but can be added in the future, so even if it isn't possible now, we'll be pushing to add what we can later.

We're trying to build a community here that everyone can use happily, so stick with us and mind the dust, it's still a work in progress.

The real trouble will be if the gang that couldn't shoot straight is also heading up product/controller development and design.

After the change from 4.x to 5.x, do you doubt it? 😉

I think most of the changes you are now contemplating could have been worked through BEFORE the migration onto a single platform. Administrator and user input usually drives platform decisions before migration (not after). Clearly, SONOS is paying the tab and has every right make business decisions in its best interest. User input after the fact makes future changes difficult to accommodate. Unfortunately, I believe in this instance, SONOS' business interests were not in sync with it's user's forum community.

It is indeed rare to get a second chance at a first impression and I am doubtful that SONOS can achieve what the legacy users want within the confines of the new forum platform. I really hope I'm wrong but for anyone who has been involved in the digital world for any length of time, these type of major platform shifts without significant user input, rarely work out well for the users. In the long run, it will probably not work out so well for SONOS either.


Hey guys,

Lots of feedback the last day, great to hear from you all! Especially Barry and Kumar, some great comments here.
We're still gathering all the feedback and suggestions we can, and working to determine what can and can't be changed. There have been some highly valuable concerns raised here and we're on it.

Some features weren't available on the platform currently but can be added in the future, so even if it isn't possible now, we'll be pushing to add what we can later.

We're trying to build a community here that everyone can use happily, so stick with us and mind the dust, it's still a work in progress.

Two different browsers now can't translate the URL properly when clicking the link from email. I haven't tried Chrome. The URL comes up, it is obviously doing some sort of forwarding, but it fails with the 500 error message, which you guys have changed. If i hit refresh, then it works, but this software is not ready for modern browsers.

I think most of the changes you are now contemplating should have been worked through BEFORE you made the change. Rarely do you get a second chance to make a first impression.

With as eclectic a community as we have here we knew we'd be getting a lot of feedback on many features from all sorts of categories, be it design related, or functionality. A single community for everyone is a challenging thing to build, and we're working to make that a reality. There are lots of features that we would love to incorporate, and online communities evolve over time, so we're excited to see what we can do here with this one.

We're thrilled to have so many active and enthusiastic members here. Again, we appreciate the feedback and the suggestions so please keep them coming. If there's specific features you want to suggest, a new thread or posting over on the wish list thread would be helpful to everyone.

Thanks!

sorry, bad edit attempt before I saw your response. Unfortunately I cannot delete this post (ironic isn't it?)

sorry, bad edit attempt before I saw your response. Unfortunately I cannot delete this post (ironic isn't it?)

That's not a problem, it was still a good post. I can delete the comment entirely if you'd like.

I'm with a lot of the other users on this. I used to come and browse the old forums - it was easy to see what people were talking about and what the issues of the day were. This format doesn't lend itself to that.

I'm with a lot of the other users on this. I used to come and browse the old forums - it was easy to see what people were talking about and what the issues of the day were. This format doesn't lend itself to that.

You can always check out here: https://en.community.sonos.com/search/activity/recent which shows the most recent threads that have had posts made in them (though not the number of posts that are new).

Also, for threads you've favorited already, you can see here the ones with new comments: https://en.community.sonos.com/search/activity/recent