Dear Sonos Team,
I am writing to you as a loyal user and a great admirer of your products. I have always appreciated the exceptional sound quality and the 'soft' signature of Sonos speakers, which I find far superior to any other brand on the market. Your commitment to innovation and creating a premium user experience is truly inspiring.
I am reaching out to share my personal story in the hope that it might inspire a new step forward in your journey toward accessibility. I live with sensorineural hearing loss and I wear hearing aids. For people like me, digital entertainment (especially gaming on consoles like PS5) presents a unique challenge: the extreme dynamic range of modern audio.
Sudden loud peaks, such as explosions or gunshots, can be physically distressing for those of us with high auditory sensitivity, sometimes even causing vertigo. While I find your current 'Night Mode' to be a brilliant and helpful feature—far more effective than any competitor’s solution—I believe Sonos has the potential to lead the world in Auditory Accessibility.
I would love to see a future update that includes an even more advanced 'Linear Sound' or 'Comfort Mode.' This would be a specialized setting for users with hearing aids, designed to:
- Create a more consistent volume level: Reducing the gap between the quietest and loudest sounds even further.
- Act as a safety buffer: Ensuring that no sound exceeds a certain comfortable threshold, allowing us to enjoy movies and games without the constant stress of sudden volume spikes.
Something like "loudness equalization" on Windows OS which I find extremely effective.
You have already built the best sounding ecosystem in the world. By refining these accessibility tools, you could become the gold standard for the millions of people who, like me, love great sound but need a 'safer' and more stable environment for their ears.
Thank you for your dedication to excellence and for considering this feedback from a dedicated fan. I would be more than happy to provide further insights from a user's perspective.
Best regards,
Alessandro from italy.
