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Sonos App not accessing Apple Music

  • October 15, 2024
  • 5 replies
  • 124 views

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Is anyone suddenly having a problem connecting to Apple Music?  Neither the iPhone nor the PC Sonos app is connecting.  The PC app shows a black screen with “We’ve run into a problem.  Try again.”  The iPhone app shows “An error occurred with Apple Music.  Try again later.”  This first occurred October 15.  Multiple resets results in the same problem and same error messages.  BTW, there is no problem with Apple Music.  Apple Music plays immediately and dependably from all Apple devices.

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5 replies

  • Lyricist I
  • 1 reply
  • October 15, 2024

Same issue. 


  • Lyricist I
  • 2 replies
  • October 15, 2024

Same problem. Reauthorized, disconnected and reconnected, restarted hardware. Not working


  • Lyricist III
  • 5 replies
  • October 15, 2024

Same problem.  Seems like more app issues.  


controlav
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  • Lead Maestro
  • 7539 replies
  • October 16, 2024

Status page says Apple is broken.


controlav
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  • Lead Maestro
  • 7539 replies
  • October 16, 2024
KACman wrote:

Same problem.  Seems like more app issues.  

No, Apple problem.


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