My system has become essentially useless. Over the past 6 months or so I get nothing but errors on most of what I try. My surround is no longer working, I can't stream Apple music anymore and Trueplay errors out. I know the CEO sent a note apologizing for their app. Is anything going to change, new app version that works? At this point I am too frustrated to keep fighting with it. Nothing but non descript errors. I have thousands invested in Sonos equipment and was once a strong advocate. Now I am thinking about replacing it all.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
The App is working for some users, myself included. Have you tried speaking to Sonos Support about your issues? There maybe a wait time, but it sounds like you need their help. Here’s a link to contact them, if not done already…
It's utterly abysmal and cannot believe a company as well resourced as sonos have such a poor app. I basically cannot play anything anymore in the app since the disastrous new app. The only answer sonos customer service have is I should use an ethernet cable! Unbelievable!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.