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Why did sonos mass release a non functional app?

  • June 16, 2024
  • 1 reply
  • 43 views

Fire the Sonos app dev team and CTO now! Forcing all using to update to a non-functional application update is the most amature move the Sonos team could have made!

My $10k+ whole home system is now a brick. The app doesn't work on iPhone or on Android. "something went wrong" is the pop up every time I click anything. Absolutely nothing works 🤬!

101 of app updates is to never force an update until all the bugs have been worked out. This application role out is a total embarrassment to the sonos brand.  Business owners who count on having a reliable sonos sounds system are probably suffering big time right now. I am seeing hundreds of sonos customers complaining on all forums right now. It's been 2 weeks and this system is still non functional and no updates have been published. GET IT TOGETHER SONOS! 

 

 

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1 reply

Airgetlam
  • 42512 replies
  • June 16, 2024

The part I’d want to correct is that to this point, while Sonos has not ‘fixed’ everything, there have been several updated releases, each addressing some of the issues people are finding. You can find release notes here.


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