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sonos warning message wifi extender

M

Everything was working fine, I have an arc and two sonos one, all of a sudden the system is unable to connect to the wifi, it works for a couple of seconds, stops, then I get the 

sonos warning message: wifi extender message… Please, let me know what to do. Thanks.

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    4 replies

    G

    Are you using a WiFi extender? Sonos products don’t work very well connected to WiFi extenders.

    "Receive with simplicity everything that happens to you." - Rashi
    M
    • Martinarenal
    • Author
    • Contributor I
    • 2 replies
    • June 23, 2021

    No, no, otherwise I would have tried without the extender before posting the message. 

    Just wifi, no extender.

    G

    What router are you using? Have you tried unplugging your speakers from power for about a minute and rebooting your router and phone?

    "Receive with simplicity everything that happens to you." - Rashi
    M
    • Martinarenal
    • Author
    • Contributor I
    • 2 replies
    • June 23, 2021

    Thanks for your reply 

    I tried rebooting phone and router. I will try next unplugging the speakers 

    I hope it’ll work 

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