This question was asked a couple times a few months ago by others, but since I didn't see a response from anyone at Sonos, I thought I'd try again. When I ask Sonos to play a song (via Spotify) it plays the song and then it keeps playing other songs by other artists. In other words, even though I've disabled "Autoplay" in the Spotify app, the end result is the same as if Autoplay is enabled. When I ask my Echo Dot to play a song, it only plays the one song, which seems to indicate the problem is on Sonos's end--not Alexa.
I even tried adding the Echo Dot to my Sonos "Living Room" group in the Alexa app and using the Sonos as the Preferred Speaker. But even this doesn't work -- the Echo Dot correctly plays the music on the Sonos, but with Autoplay enabled.
Is this a recognized bug, and does Sonos have any plans to fix it?
Thank you.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+23There are many ways to "ask Sonos to play a song via Spotify", could you please be specific about exactly what you are saying?
I thought disabling Autoplay on Spotify did feed through to my Sonos, but I no longer have Spotify in order to check.
What happens if you ssy ' play (song name) from Spotify '? I know it's your default but this sort of thing can change behaviour.
Other stock things to try would be removing Spotify from Sonos then readding, or dissbling snd re-enabling the Sonos skill for Alexa (although I doubt the last of these will help here).
What happens if you ssy ' play (song name) from Spotify '? I know it's your default but this sort of thing can change behaviour.
Other stock things to try would be removing Spotify from Sonos then readding, or dissbling snd re-enabling the Sonos skill for Alexa (although I doubt the last of these will help here).
John B wrote:
What happens if you ssy ' play (song name) from Spotify '? I know it's your default but this sort of thing can change behaviour.
Other stock things to try would be removing Spotify from Sonos then readding, or dissbling snd re-enabling the Sonos skill for Alexa (although I doubt the last of these will help here).
Other stock things to try would be removing Spotify from Sonos then readding, or dissbling snd re-enabling the Sonos skill for Alexa (although I doubt the last of these will help here).
Tried all of the above with unfortunately the same result. I’m curious to hear if other Spotify users experience the same issue.
Does the same happen when you make the request through the Sonos app instead of by voice? if so, you might try removing and re-enabling spotify and Sonos and/or on Alexa. Perhaps there is something cached.
melvimbe wrote:
Does the same happen when you make the request through the Sonos app instead of by voice? if so, you might try removing and re-enabling spotify and Sonos and/or on Alexa. Perhaps there is something cached.
I have to imagine there are a ton of people who use Spotify with a Sonos One. Is this working correctly for others?
A further thought... do you have the Spotify skill for Alexa enabled? I was never really sure whether Alexa was launching play from Spotify Connect or the 'Spotify within Sonos' implementation. I don't know if that makes any difference?
+23There are other Sonos skills for Alexa that do not do this.
I have the exact same issue. Asking Sonos One "Play song [songname]" results in the song being played, then the Spotify Song radio station continues playing after the song finishes. Only happens when using voice command, not when playing song by any other method or on any other Alexa device.
thejoist wrote:
I have the exact same issue. Asking Sonos One "Play song [songname]" results in the song being played, then the Spotify Song radio station continues playing after the song finishes. Only happens when using voice command, not when playing song by any other method or on any other Alexa device.
CommunityChat wrote:
thejoist wrote:
I have the exact same issue. Asking Sonos One "Play song [songname]" results in the song being played, then the Spotify Song radio station continues playing after the song finishes. Only happens when using voice command, not when playing song by any other method or on any other Alexa device.
There is no issue, that's how Alexa works. Ask Amazon, if you don't believe me.
Smilja wrote:
There is no issue, that's how Alexa works. Ask Amazon, if you don't believe me.
CommunityChat wrote:
Smilja wrote:
There is no issue, that's how Alexa works. Ask Amazon, if you don't believe me.
Why don't you ask Spotify or Amazon for assistance or explanation? Sonos is not responsible for this.
I hate this too. The same thing happens with Google Assistant & Spotify, btw. It also happens when using Google Assistant & Spotify on my phone, without the Sonos speakers.
Smilja wrote:
CommunityChat wrote:
Smilja wrote:
There is no issue, that's how Alexa works. Ask Amazon, if you don't believe me.
CommunityChat wrote:
Smilja wrote:
There is no issue, that's how Alexa works. Ask Amazon, if you don't believe me.
same thing happens to my sonos one. unlike my echo dot which only plays the specific song I requested, alexa on the sonos one keeps playing other songs from other playlists. only happens with the sonos one with alexa though. echo dot does not do that so I'm guessing it's something sonos has to look into.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.