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Desktop app crashes on close version 10.0

  • February 7, 2019
  • 5 replies
  • 468 views

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According to my app, I'm on version 10.0 and every time I close it just doesn't close for a minute or so before finally crashing.
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5 replies

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  • Author
  • Avid Contributor I
  • 33 replies
  • February 7, 2019
My bad, i pressed enter thinking it would allow me to start a newline and it posted, but I'm on windows 8.1.

Smilja
  • 2770 replies
  • February 7, 2019
As far as I can tell the crashing of the desktop controller has been resolved with v10. If you're still experiencing the issue, remove the application, reboot your PC, and afterwards download a fresh installer file from here.

Airgetlam
  • 42583 replies
  • February 7, 2019
Weren't there reports several months back about people having this issue with older versions of windows that were resolved by updating the drivers to their graphics cards? Or am I mis-remembering?

controlav
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  • Lead Maestro
  • 7539 replies
  • February 8, 2019
That was a possible solution to crash-on-startup problem for some. The crash-on-exit issue was unrelated to crappy video drivers.

Smilja
  • 2770 replies
  • February 8, 2019
Issues related to the graphics card/driver illustrate a blank background after opening the PC controller.

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