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Superhero
Superhero
Contributor I
September 28, 2020

YouTube music still not working!!

  • September 28, 2020
  • 19 replies
  • 8691 views

So I got a bunch of IKEA Sonos Speakers and I can simply not use them. The software is a huge big bug.

How do you guys get you speakers to play anything at all, let alone the song you wish at the speaker you wish?

Why is it after 7months STILL not possible to sync a premium youtube account to Sonos, it keeps asking for a premium account!!!

Silly silly software, this is a shame as the speakers are of descent quality for the price. With the small hitch you can not use them.

 

I’ve sent many many buy reports via the app, registers for beta program, keep asking for support but no, filled out many many of these feedback sheets about things not working, nothing all quiet not a beep from Sonos.

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    19 replies

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    controlav
    controlav
    Lead Maestro
    October 27, 2020

    You are complaining about YouTube Video, which is a Google company. Google are the biggest ad company on the planet.

    You need to add iBroadcast to your Sonos system, just like you did YTM: Settings / Services / Add Service.

    I’m sick of saying this, but I’m going to anyway: this is not a Sonos problem to solve, it is Google’s, but they have zero interest in doing so.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    ISLAWIGHTER
    Contributor I
    October 27, 2020

    Hi

    I’ve tried to read through all the threads regarding YTM but can’t see my problem. I do not have a premium TYM account but do use it for listening to.

    Weirdly when doing so on my iPhone I get the icon up to use bluetooth and just link in straight to my Sonos.

    However, when doing the same thing from my Windows PC that option is not available.

     

    Thanks for any helpful comments.

    tobcha
    Lyricist III
    December 18, 2020

    I have premium YTM as it replaces Google Play. Sonos need to sort their s<>t our or they can refund the speakers.

      Malcolm99
      Malcolm99
      Contributor II
      December 18, 2020

      I agree. Great speakers, atrocious software, negligible customer service. I have four of the speakers. I will buy no more until they sort themselves out.

      controlav
      controlav
      Lead Maestro
      December 18, 2020

      I agree. Great speakers, atrocious software, negligible customer service.


      I agree, Google’s software here (the YTM SMAPI service specifically) is atrocious. I doubt Google care enough to fix it though. The Sonos software on the other hand is of a very high quality.

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
        Richard rg
        Lyricist III
        January 18, 2021

        I see a LOT OD arguing about philosophy here. Basically the FAULT IS SONOS PERIOD!!!

        Uoutube was here and SONOS GET A *%*clue. You have consumers about to ditch product because you are * them on service

        I have cancelled my Sonos complete system order ($2775) u til this is fixed or I get another system that doesn’t screw with me  sick of SONOS *nonsense

         

        FIX IT *Please

         

        • Moderator edited to conform with community terms and conditions.
          controlav
          controlav
          Lead Maestro
          January 18, 2021

          I see a LOT OD arguing about philosophy here. Basically the FAULT IS SONOS PERIOD!!!

          Uoutube was here and SONOS GET A *%*clue. You have consumers about to ditch product because you are *  them on service

          I have cancelled my Sonos complete system order ($2775) u til this is fixed or I get another system that doesn’t screw with me  sick of SONOS *nonsense

           

          FIX IT *Please

           

          • Moderator edited to conform with community terms and conditions.

          This is 100% googles problem to solve. If you think otherwise, then you are the you-know-what.

          Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
            Superhero
            SuperheroAuthor
            Contributor I
            March 17, 2021

            So the end have come. Even though working with development in a company connected to Sonos having our contact asking them to connect to me I heard nothing. This is so poor and the speakers do not work. guys in the beta program are annoyed beyond too. Simply not working. This evening I took the decision to throw my setup out the door ordering other speakers capable of google assistant and Bluetooth connection.

            It’s simply so bad from Sonos I can not find words. Why even bother with a feedback loop when its a dead end where no one responds.

             

            Ta ta…. over and out!!!!

             

            *Moderator Note: Modified in accordance with the Community Code of Conduct.*

             
             
             
             
             
              WiFi Jack
              Lyricist III
              May 10, 2021

              Sonos, Please stop blaming the content holders! I can use voice command on my phone and stream free music content from YouTube (not Premium) from my Android Phone to any Bluetooth enabled speaker. I was able to stream YouTube (standard free content with adds) to my Sonos for the last 7 years. Then...I upgraded to a boost (replaced the Bridge) and the S2 app. Result = Broken. No more standard YouTube through SONOS. All voice command to play anything via YouTube on the basic free access is no longer working and nothing I do restores that. Looks like it's back to Bluetooth speaker solutions if I want any content outside of my own SONOS library.

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