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slash755
Contributor II
Sep 1, 2024 11:49 AM UTC
Answered

YouTube Music Playlists Not Showing

I have connected my YouTube Music account but no playlists show up.

It is blank. How do I get these to display?

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    Corry P
    Corry PAnswer
    Sonos Staff
    Sep 9, 2024 10:39 AM UTC

    Hi @slash755 

    I am sorry to hear that those steps did not help. All I can now suggest is that you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - they will go through some more troubleshooting steps with you, and, importantly, see what your Sonos system has to say about it.

    I hope they are able to help.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    Corry P
    Corry PAnswer
    Sonos Staff
    Sep 9, 2024 10:39 AM UTC

    Hi @slash755 

    I am sorry to hear that those steps did not help. All I can now suggest is that you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - they will go through some more troubleshooting steps with you, and, importantly, see what your Sonos system has to say about it.

    I hope they are able to help.

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    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    Petkim
    Lyricist II
    Sep 24, 2024 12:06 AM UTC

    Found this exchange. For my playlist all my playlists show up except for the one I created last month. Never had this happen before. I am using YouTube music as well. 

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    Airgetlam
    Airgetlam
    Sep 28, 2024 2:16 AM UTC

    What did technical support say when you called them?

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    Bruce
    YouHave1UniqueName
    Lyricist I
    Oct 11, 2024 1:40 AM UTC

    a few months ago when I got my first sonos speaker is when I noticed same thing, only now looking into trying to fix it.  Strangely, only a few podcasts show up, nothing more.

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      Cokie
      Lyricist I
      Nov 12, 2024 10:19 PM UTC

      a few months ago when I got my first sonos speaker is when I noticed same thing, only now looking into trying to fix it.  Strangely, only a few podcasts show up, nothing more.

      Same here. I have two older Sonos devices...does this matter?

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