Contributor II

Youtube Music Playlist issues

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My YouTube Music playlist has 2,337 songs. The Sonos app on android, when selecting my playlist, now takes a hand full of songs and repeats them totalling to 34,100 songs. Shuffle doesn't work. Before this it used to show 500 songs. This is just flat out awful and frustrating. It's amazing how we went from a good product to garbage and it has been for a long time. Customer satisfaction doesn't seem to be a concern. When will this be fixed?

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EricTheMagenta

Lyricist I

I have something very similar. I have a music library of ~6000 tracks. When I select Classical in the genre and then shuffle it says there are 35100 tracks in the queue. After a few times re-shuffling the shuffle gets incredibly slow. This seems to have happened in the latest update.

I do remember fondly when my Sonos system was a quality product that worked well. It’s been a good 8 months or so since that was the case.

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MoPac

Headliner III

I reported this just after the latest app update. Sonos knows about this issue so a fix should be coming.

in the meantime you can use SonoPhone, Sonos PC app, Phonos Universal PC app or the old orange app if you have it somewhere. Load using any of these and the new app will show no duplication in the queue.

https://en.community.sonos.com/general-feedback-and-conversation-229090/software-version-80-14-07-queue-broken-6923978

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rynosaurusrex

Lyricist I

I have the same issue as well. Smaller playlist work. For as expensive as these are they should be able to handle a 5hr playlist. Remember when you could just cast from your phone and not use the GARBAGE Sonos app… that was the last time my system was enjoyable. This issue has made my system unusable. I refuse to adjust my playlist to compensate for something that used to work fine.

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Richard15935

Lyricist I

Any updates on this? Every YouTube music playlist just keeps getting duplicated until the system crashes or freezes. It pretty much makes Sonos unusable for me.

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cdimon

Contributor I

I am running into this as well. Trying to play any playlist above ~100 songs ends up being repeated - as if it’s an endless “add to end of queue” loop. If I add a 50 song playlist, no problem.

I know the team at Sonos is exhausted after a really rough year, but holy dear god, the functionality of this app has dropped to incredibly subpar. I’ve invested a lot in sonos since they came on the scene, and it’s dismaying how unreliable the streaming experience has become.

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Cavi29

Lyricist I

This issue is not new, there are threads talking about this from more than an year ago...its so frustrating. Why does Sonos has a such a crappy software...why can't the app function like normal.

For past 2-3 weeks, as soon as i move to a new playlist on YTM, it crashes out for no reason. There is always some problem going on...and reinstalling/updating software/removing ytm, nothing helps.

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