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aferdia
Contributor I
Nov 10, 2023 1:16 PM UTC
Answered

Youtube Music Not Displaying Full Library

 

Hi folks,

New to the Sonos ecosystem so was looking forward to using the app with my Youtube Music account.

But i seem to be hitting upon an issue whereupon the Sonos app will only show me a small number of artists/songs/playlists from my Youtube Music Library.

For example, in the Artist section I can only access artists up to the letter I.

Songs/PlaylistsAlbums also only offer me a small selection from my Library.

Anyone come across this? Is there a fix?

Thanks for any help.

 

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    Corry P
    Corry PAnswer
    Sonos Staff
    Nov 17, 2023 3:32 PM UTC

    Hi @aferdia & @coombsb 

    Thanks for your assistance in this matter. We’re going to continue looking in to this issue, but in the meantime, I refer you to my earlier post for the workaround:

    To work around this, you will be able to search for specific artists/albums/tracks, and get results from tracks uploaded to YTM specifically - you can also mark these as favourites and play them from My Sonos to avoid doing the search again.

     

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    coombsb
    Contributor I
    Nov 16, 2023 4:28 PM UTC

    Ok done - 256252049

    And yes, have updated.

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    aferdiaAuthor
    Contributor I
    Nov 16, 2023 8:52 PM UTC

    Just to confirm that the update didn't fix the issue for me either 😐👌

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    Corry P
    Corry P
    Sonos Staff
    Nov 17, 2023 9:28 AM UTC

    Hi @coombsb 

    Thanks! I’ll pass that along too.

     

    Hi @aferdia 

    OK, thanks for trying.

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    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    Corry P
    Corry PAnswer
    Sonos Staff
    Nov 17, 2023 3:32 PM UTC

    Hi @aferdia & @coombsb 

    Thanks for your assistance in this matter. We’re going to continue looking in to this issue, but in the meantime, I refer you to my earlier post for the workaround:

    To work around this, you will be able to search for specific artists/albums/tracks, and get results from tracks uploaded to YTM specifically - you can also mark these as favourites and play them from My Sonos to avoid doing the search again.

     

    Translate
    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    aferdiaAuthor
    Contributor I
    Nov 17, 2023 3:59 PM UTC

    Thank you. Appreciate your responses and help.

    I have to say that the workaround isn't really much of a remedy for wanting to scroll and browse through a music library and choose an album or song.

    I have thousands of albums and songs in my library - a lifetime's worth - I like to be able to scroll through these with no idea of what I'm going to choose to play until I actually see it.

     

    To be honest, the limit of 999 albums/songs isn't a solution either - people need to be able to go through their entire collection - akin to looking through a DVD or vinyl collection.

     

    Again, thank you for your help - but tbh for Sonos to say that it supports YTM when it doesn't support this basic function is at best misleading. I've only just this week invested in 3 Sonos speakers for a room because I was told it supported YTM. I would have chosen a different system had I known I can't see my music library properly.

     

    And once more, I'm not giving out to you - you've been helpful but this is pretty poor.

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      Corry P
      Corry P
      Sonos Staff
      Nov 20, 2023 10:50 AM UTC

      Hi @aferdia 

      I understand - I too have YTM Premium and also see this issue. I wasn’t aware until just now, however, as I usually just use the Supermix playlist. I have informed my colleague so that he can use me for any future testing.

      Incidentally, it is the music service themselves that are responsible for the content shown in the Sonos app when viewing that service’s library. As you are a paying customer of YouTube Music, I recommend that you provide the same feedback to them.

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      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        jrphipps77
        Lyricist I
        Dec 4, 2023 3:11 PM UTC

        You can add me to the list of people having this issue.  I seem to remember it being an issue years ago, but then went away.  Sometime in the past couple months it seems to have come back.  Should I submit a support diagnostic as well?

         

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        Airgetlam
        Airgetlam
        Dec 4, 2023 5:10 PM UTC

        Probably enough to report it to YouTube, since they are the ones who have to make the fix happen. 

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        Bruce
        dsrofe
        Lyricist I
        Dec 14, 2023 8:50 PM UTC

        I am also having the same issue.  On the you tube website I can see all of my music.  In Sonos it stops right after B for artists - nothing from B on.  I can search and find them but I don’t remember everything I uploaded.  This is definitely a Sonos issue.

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        Petra H
        Lyricist I
        Dec 23, 2023 12:47 PM UTC

        Similar issue here. Have multiple times removed and re-added my YouTube account and the Sonos app still doesn't show a playlist or library content.  Is there an option to use the Roam like a 'normal' Bluetooth speaker while accessing YouTube directly?

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