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Airgetlam
AirgetlamAnswer
Mar 16, 2024 1:28 AM UTC

Did YouSee work before on your system? There is no indication of an issue at status.sonos.com, but I can’t verify this as it isn’t available here in the US. 

I’d check your account on www.sonos.com and make sure your location is set properly. I’d then uninstall it from my Sonos system, wait 5 minutes, then add it back to your Sonos system. If that doesn’t ‘fix’ it, I would call Sonos Support directly to discuss it.

Bruce
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SorenG
Lyricist I
Jun 6, 2024 4:50 PM UTC

Fjern Yousee fra SONOS og tilføj det igen.
Virkede her.. Og Ja, det skete efter sidste update :-(

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stevepow
Prominent Collaborator I
Jun 6, 2024 5:31 PM UTC

I got a hold of support and they say they are aware of the problem and are working on it. They do not have any timeline for it, so do not be to optimistic on the issue. I also asked if it was possible to download an older version where it worked, but the answer was no.

It seems like they rolled out an update without testing basic functionalities which is in the roll-out “ABC” for updates. I can’t recalled I have seen an example where it has been going on for this long on App or software before. 
 

Beta testers told SONOS the app wasn’t ready. It would be hard to imagine anyone thinking it was ready.  SONOS simply didn’t care.

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Dumpo
Contributor I
Jun 7, 2024 6:23 PM UTC

Fjern Yousee fra SONOS og tilføj det igen.
Virkede her.. Og Ja, det skete efter sidste update :-(

Det virker desværre ikke for mig 

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Dumpo
Contributor I
Jun 7, 2024 10:10 PM UTC

Fjern Yousee fra SONOS og tilføj det igen.
Virkede her.. Og Ja, det skete efter sidste update :-(

Det virker desværre ikke for mig 


okay. Så fik jeg installeret yousee musik igen og det virker. Jeg installerede yousee i Sonos app på min PC. Og derefter virkede det på min tlf. 

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Dumpo
Contributor I
Jun 7, 2024 10:16 PM UTC

Man kan forsøge at installere yousee i Sonos app på computeren. Det virkede for mig så jeg nu kan både søge og høre musik på min tlf. Da yousee automatisk også installeres på App i tlf. 

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Molgard
Lyricist I
Jun 8, 2024 1:10 PM UTC

Tak for info DUMPO. Det virker også for mig, så en anbefaling herfra er at følge DUMPOs anvisning

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