YouSee not working

Before the Update of the app there were no problem. Now i cant seach in YouSee Music :-(

what do i do?

BR

I have the same problems with YouSee Music   
Sonos please solve the problem🙂

Søren

Same problem ever since the update

Same issue since the update.

Same problem here - very poor communication and slow action by Sonos to fix this problem

I have the same problem with all my app’s including YouSee music. 
 

I can’t add new app to Sonos app anymore. Fails all the time. What a poor update. They should have called it downgrade instead. 
 

Another thing is, why do the app ask for Bluetooth each time I start the app. The settings is set to turned off. 
 

Damm I am frustrated about this “updated” 

It is lack of respect for the customers when this “post/question” is labelled as answered. I would assume that “answer” did not help anyone, as it is a general issue with the App it seems. Are there any plans for fixing it from Sonos side? Anyone been able to reach support and get a relevant answer?

I saw other similar posts where Sonos is trying to blame it on YouSee and other providers, even though it is working if you do not update to the new app. This could make me be scared that they are ignorant about the issue.

I got a hold of support and they say they are aware of the problem and are working on it. They do not have any timeline for it, so do not be to optimistic on the issue. I also asked if it was possible to download an older version where it worked, but the answer was no.

It seems like they rolled out an update without testing basic functionalities which is in the roll-out “ABC” for updates. I can’t recalled I have seen an example where it has been going on for this long on App or software before. 

I have same problem and impossible to reauthorize to the service. The new app fails every time.