This is an odd one. I have listened to WXPN (U of Penn, Philadelphia) on Sonos for years. Last week it stopped working on Sonos. I am running S1with a variety of legacy and new gear. When I start WXPN through TuneIn on a zone, the stream immediately flips from PLAYING back to STOPPED - every time I click PLAY it immediately flips to STOP Other stations work fine through TuneIn - WXPN is the only one with an issue (that I have found) Even sister stream XPN2 still plays on Sonos through TuneIn I went to a friend and saw the same behavior (also running S1) WXPN plays perfectly through the TuneIn iPhone app (not is Sonos)I spent an hour on the phone with Sonos support (before our connection dropped)Running diagnostics (even run while trying to start WXPN repeatedly) the rep saw nothing odd that indicated an issue We tested WXPN through (Sonos) TuneIn, Sonos Radio and (Sonos Radio.Net) - all had the same behavior - clicking PLAY immediately flipped to STOP; all other radio stations through all 3 Sonos portals worked fine Rebooted FiOS Modem and all Sonos Zones, same behavior persisted across (Sonos) TuneIn, Sonos Radio, Radio.net When my phone connection dropped, the rep suggested I create an S2 network with one piece of gear (Play:3) to see if the problem is an S1 issue - when the call dropped I gave up for the night (and didn’t create an S2 network) Before he dropped the rep said he would submit a ticket to the tech team listing a problem with WXPN, I need to call back and follow upAnyone have any insights or advice? Could someone running S2 try to play WXPN and see if it works?Big thanks.Jeff

Contributor I

Answered

WXPN Stopped Working on Sonos

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This is an odd one. I have listened to WXPN (U of Penn, Philadelphia) on Sonos for years. Last week it stopped working on Sonos. I am running S1with a variety of legacy and new gear.

When I start WXPN through TuneIn on a zone, the stream immediately flips from PLAYING back to STOPPED - every time I click PLAY it immediately flips to STOP
Other stations work fine through TuneIn - WXPN is the only one with an issue (that I have found)
Even sister stream XPN2 still plays on Sonos through TuneIn
I went to a friend and saw the same behavior (also running S1)
WXPN plays perfectly through the TuneIn iPhone app (not is Sonos)

I spent an hour on the phone with Sonos support (before our connection dropped)

Running diagnostics (even run while trying to start WXPN repeatedly) the rep saw nothing odd that indicated an issue
We tested WXPN through (Sonos) TuneIn, Sonos Radio and (Sonos Radio.Net) - all had the same behavior - clicking PLAY immediately flipped to STOP; all other radio stations through all 3 Sonos portals worked fine
Rebooted FiOS Modem and all Sonos Zones, same behavior persisted across (Sonos) TuneIn, Sonos Radio, Radio.net
When my phone connection dropped, the rep suggested I create an S2 network with one piece of gear (Play:3) to see if the problem is an S1 issue - when the call dropped I gave up for the night (and didn’t create an S2 network)
Before he dropped the rep said he would submit a ticket to the tech team listing a problem with WXPN, I need to call back and follow up

Anyone have any insights or advice? Could someone running S2 try to play WXPN and see if it works?

Big thanks.

Jeff

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J

jtc456Answer

Lyricist I

I just heard from WXPN member services - they suggested the MyTuner service - found WXPN there and am able to stream station to all Sonos speakers again. Station would not start on TuneIn or Sonos Radio.

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Airgetlam

That certainly suggest that either WXPN turned off their server connection with TuneIn, or the server is having issues. Sonos has no control here.

Bruce

106rallye

@marcaputo Have you contacted TuneIn about this?

J

jtans

Contributor I

Guys;

Have been experiencing the same issue for weeks. I’m on Comcast in Maryland with S1 and WXPN via TuneIn Radio abruptly stopped working. I just tried the fix noted above of adding the MyTuner music service, added XPN as a favorite station and it is working again!!! Christmas Magic??

Thank you.

Airgetlam

No, most likely the radio station changed which streaming service it was associated with. Most of them have exclusivity contracts.

Bruce

K

KeninSF

Lyricist II

So glad to know that I am not the only one. Been in touch with Sonos, Tune in, and XpN. My Tuner worked until today Jan 2, 2022. Here is the response I got from Tune in

“Thank you for the follow-up. According to Sonos, the station does not meet the minimum requirements for S1 speakers to support this station's stream. Due to the age of the S1 devices, Sonos is unable to implement new features and updates that the S2 speakers can support. For this reason, the station will not play on any S1 speaker. We are still working with the broadcaster to see if there is anything they do with the stream.

We apologize for any inconvenience caused and thank you for your understanding.”

C

castalla

Local Superstar

It's working for me on my Tuner just now.

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

K

KeninSF

Lyricist II

It is for me too today