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Alonzo Mosley
Headliner I
Aug 28, 2022 11:39 PM UTC

Won't Update Music Library, Part 2

A continuation of this thread.

 

Now, even when I manually update, it won’t play music.

 

The controller shows all albums and songs, and also album art - so clearly it’s pushing/pulling info to and from wherever. But it tells me it’s “Unable to connect” to the server address.

Every device on the network - Windows and Android - can connect to the device where the Library is stored. Sonos says it is able to add the Library at that address (and again, it sees songs and artwork).

I’m so, so tired.

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112 replies

Ken_Griffiths
Oct 3, 2022 9:27 AM UTC

What is more confusing is the OP does mention at one point that they mapped the drive (connected to their router) to A:/ (normally reserved for floppy disk drive?) so the G:/ drive/partition has been a source of some confusion🤔?

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ratty
Oct 3, 2022 9:35 AM UTC

Any mapping is neither here nor there. It has no meaning outside of Windows, where it’s merely a temporary shortcut to a shared folder.

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Ken_Griffiths
Oct 3, 2022 10:14 AM UTC

Any mapping is neither here nor there. It has no meaning outside of Windows, where it’s merely a temporary shortcut to a shared folder.

Yes of course, and it’s why you would expect //RJBMUSIC/seamusic (tried with different upper/lower case letters too) ought to work from the Android controller, or the various paths tested to the other created shared ‘test’ folders like //RJBMUSIC/Music and more recently //SEADRIVE/ should work for them and the OP says they do for a short time with a few tracks transferred to them, but then they stop working.. it’s difficult though to see what the OP is seeing/doing during their setup/testing.

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ratty
Oct 3, 2022 10:31 AM UTC

I’ve used flash drives mounted in TP-Link, Asus and Netgear devices (as well as BT routers OEM’d from different manufacturers).

The path to the top level folder is always something like //routername/partitionname or //routername/volumename, or more often in my case //routerIP/volumename etc.

Sometimes the router assigns the volume name, e.g. “usb” in the case of a Netgear running stock firmware. Sometimes it uses the device name from the drive itself e.g. “//192.168.2.1/corsair” on that same R7000, but running FreshTomato.

Sonos is currently pointed at 5 different subfolders of “//192.168.2.1/corsair”.

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Alonzo Mosley
Headliner I
Oct 3, 2022 11:16 AM UTC

I’ve not been following this thread, and have just attempted to skim read it so my comment may be inappropriate.

I’m curious. Why does “…/g/...” keep featuring in the UNC path after the device name? I don’t see a partition named “g”. 

In one screenshot there was a label “G:” which was presumably the Windows mapping. This means nothing to Sonos.

It’s not the WIndows mapping at all (I already have a G drive); it’s something the router puts there as a “partition” but it’s not editable and doesn’t appear in Disk Management.

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Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Alonzo Mosley
Headliner I
Oct 3, 2022 11:17 AM UTC

I’ve used flash drives mounted in TP-Link, Asus and Netgear devices (as well as BT routers OEM’d from different manufacturers).

The path to the top level folder is always something like //routername/partitionname or //routername/volumename, or more often in my case //routerIP/volumename etc.

Sometimes the router assigns the volume name, e.g. “usb” in the case of a Netgear running stock firmware. Sometimes it uses the device name from the drive itself e.g. “//192.168.2.1/corsair” on that same R7000, but running FreshTomato.

Sonos is currently pointed at 5 different subfolders of “//192.168.2.1/corsair”.

I tried pointing at //192.168.0.1/ and every suffix I could think of.

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Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Alonzo Mosley
Headliner I
Oct 3, 2022 11:18 AM UTC

it’s difficult though to see what the OP is seeing/doing during their setup/testing.

I mean, I have posted screen shots of just about every step… I had a video grab at one point...

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Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
Alonzo Mosley
Headliner I
Oct 3, 2022 11:18 AM UTC

What is more confusing is the OP does mention at one point that they mapped the drive (connected to their router) to A:/ (normally reserved for floppy disk drive?) so the G:/ drive/partition has been a source of some confusion🤔?

As far as I can tell, “G” is just something the router is using to navigate up its own arse. My previous router it was “sda1” (i.e., //RJB-MEDIADRIVE/sda1/Seattle Music Library)

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Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
ratty
Oct 3, 2022 11:19 AM UTC

I’ll get me coat.

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Alonzo Mosley
Headliner I
Oct 3, 2022 11:23 AM UTC

I have had mine for 11 years, and it has scarcely missed a beat - in whatever sense you wish to interpret that expression.  No comfort to you, I realise, but drops are in the vast majority of cases down to some feature of the network or the wireless environment. Whether the problems you are having with the library are related to that, I could not say.

My brother in law has two speakers. If he keeps them separate and only on Sirius, he loves it. When he tries to do anything more sophisticated, it freezes on him.

I have a friend who, like me, hooked up his turntable via Connect. He can get it to work to his wired speakers in one room, and we have never been able to get the speakers in other rooms to work.

I recognize I’m pushing the limits of the system - multiple speakers, analog inputs, Music Library, but FFS I live in a 1200 sq ft single-level apartment in the year George Jetson was born. This should work.

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Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.