Headliner I

Won't Update Music Library, Part 2

Forum|Forum|4 years ago
August 28, 2022
112 replies
1666 views

A continuation of this thread.

Now, even when I manually update, it won’t play music.

The controller shows all albums and songs, and also album art - so clearly it’s pushing/pulling info to and from wherever. But it tells me it’s “Unable to connect” to the server address.

Every device on the network - Windows and Android - can connect to the device where the Library is stored. Sonos says it is able to add the Library at that address (and again, it sees songs and artwork).

I’m so, so tired.

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J

John B

Another suggestion that might (or might not) narrow down the possible causes. Put a few dozen tracks on a USB flash drive, put it in the USB slot on the router and see if Sonos can find and index the music.

Alonzo MosleyAuthor

Headliner I

So in all this trouble accessing the drive from Sonos, you haven't assigned any specific access and just hope it will work.

And instead of looking at how the access is configured, your next step is to get an extra pc and leave that powered on just to serve music files? 🤦‍♂️

Um, I have spent probably a hundred hours going around with Sonos “help” options to get it to work.

I have not specified a folder on my router; it is a networked drive, not a networked subdirectory.

As I have posted several times, I have tried every option that I can think of for Sonos to map to that directory.

In other words, I have not limited the network to one specific subdirectory. I have a drive on my network that should be unrestricted to any and all authorized network users. The Sonos interface appears (and at one time, did) to be able to connect to a specific subdirectory on that network drive. To limit the access at the router level renders massive amounts of network functionality obsolete, just for the sake of Sonos’ convenience. And, since many people have posted that they can map Sonos to specific subdirectories on their drive, I am fairly confident that cannot be the cause/solution.

I don’t know where you think I am “not looking at how the access is configured”; I have tried every suggestion, no matter how irrelevant, the Community and Sonos “help” has offered.

Another suggestion that might (or might not) narrow down the possible causes. Put a few dozen tracks on a USB flash drive, put it in the USB slot on the router and see if Sonos can find and index the music.

I thought I remembered that “solid state” drives were a concern - I don’t remember if that was router-based, or Sonos-based. But since I can’t find where I “learned” that, I actually just bought a new Sandisk stick that I will try this weekend.

I also bought a higher-gauge extension cord for the router and a shorter cord for the USB drive. For the love of God, if this comes down to just being fluctuating current...

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.

Alonzo MosleyAuthor

Headliner I

What is your current router make and model? (Sorry if I have missed this info)

Link was in post immediately above yours - TP-Link Archer AX73 AX5400 Dual-Band Gigabit Wi-Fi 6.

(Because I learned to type on a typewriter, I still underline things and on this forum underlines look like links….)

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.

Ken_Griffiths

@Alonzo Mosley,
So perhaps try this suggestion .. ignore the seamusic folder altogether and instead create a brand new folder called ‘Music’ next to it, with path of //RJBMUSIC/g/Music

Drop a few music tracks into that new music folder (just as a test), then add that path to the Sonos App Library settings and ‘index’ the library and see if that then see’s the few test-tracks in the music folder.

jgatie

Link was in post immediately above yours - TP-Link Archer AX73 AX5400 Dual-Band Gigabit Wi-Fi 6.

(Because I learned to type on a typewriter, I still underline things and on this forum underlines look like links….)

Not just this forum; the underlining of links is a world wide web standard, which is why underlining for emphasis is frowned upon. Try bolding or italics.

J

John B

Another suggestion that might (or might not) narrow down the possible causes. Put a few dozen tracks on a USB flash drive, put it in the USB slot on the router and see if Sonos can find and index the music.

I thought I remembered that “solid state” drives were a concern - I don’t remember if that was router-based, or Sonos-based. But since I can’t find where I “learned” that, I actually just bought a new Sandisk stick that I will try this

I have used a USB stick plugged into a router as my Sonos Music Library. It was at least 5 years ago and was using a travel router. So it is, or has been, possible.

Alonzo MosleyAuthor

Headliner I

Not just this forum; the underlining of links is a world wide web standard, which is why underlining for emphasis is frowned upon. Try bolding or italics.

But the worldwide (not just web) standard is to mark links in other colors. And, yes, italics are the digital-age equivalency, but I find in most cases that when writing in a space that refers to lots of things that should be italicized (e.g., album titles), underlining can enhance clarity.

Also, underscoring something and italicizing something are two different levels of intensity. I can’t believe that I, of all people, am mansplaining this. Ah, well. c’est la vie!

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.

Alonzo MosleyAuthor

Headliner I

I have used a USB stick plugged into a router as my Sonos Music Library. It was at least 5 years ago and was using a travel router. So it is, or has been, possible.

Cool. Got a new 512GB stick right here. Will report back…

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.

Airgetlam

It does depend on whether the router supports that as an NAS, though. Some routers do, others don’t. Best bet would be to test, as you’re doing, or read the router’s instruction manual extensively, since it will be non-obvious.

Bruce

J

John B

I am not sure if this is relevant (clearly it’s for a different TP-link model) but I’ll throw it into the mix just in case:

https://www.tp-link.com/fr/support/faq/2039/