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Alonzo Mosley
Alonzo Mosley
Headliner I
August 28, 2022

Won't Update Music Library, Part 2

  • August 28, 2022
  • 112 replies
  • 1666 views

A continuation of this thread.

 

Now, even when I manually update, it won’t play music.

 

The controller shows all albums and songs, and also album art - so clearly it’s pushing/pulling info to and from wherever. But it tells me it’s “Unable to connect” to the server address.

Every device on the network - Windows and Android - can connect to the device where the Library is stored. Sonos says it is able to add the Library at that address (and again, it sees songs and artwork).

I’m so, so tired.

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    Alonzo Mosley
    Alonzo MosleyAuthor
    Headliner I
    October 5, 2022

    I just gave it all R/W privileges possible - Guest, Admin, Me.

    Weird! The pic didn’t show up for Step 8 - essentially the same “cannot find, the path may have changed” message I’ve been getting since this whole shebang started.

    It didn’t have a “music” folder until I installed the “Media Server” Package. Which, yeah, now that I say that out loud…

    OK, that’s my homework tonight. Thanks

    Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
    Alonzo Mosley
    Alonzo MosleyAuthor
    Headliner I
    October 7, 2022

    Final (Hopefully)* Update

    When I posted “it wasn’t working” on Wednesday, but before I saw @John B ‘s post, I reinstalled everything - factory reset on Sonos, the router (not the new drive) and remapped a few folders. It worked.

    I moved the rest of the folders over and let it be.

    The overnight sweep did not pick up the new, but a manual Update did.

    I added one folder yesterday.

    The overnight sweep DID pick that up.

    So it’s functioning… For now… Fingers crossed.

     

    There are two ways to resolve problems - figure out the cause and eliminate it, or figure out how to adapt. I’d say we never figured out the cause, but after lots of time (and money), you guys got me the equipment to adapt.

    Thanks to everyone who genuinely tried to help out on this. It remains vexing! But rather than pick at the splinter that is “why didn’t it work the way it should have”, I’m just going to enjoy some tunes.

    Hopefully the next “job” you assist with is an easier one!

     

     

    * Autocorrect changed “hopefully” to “hooey”, which is probably apt.

    Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
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