Contributor I

Question

Why Sonos update stops playing after 1 song

Forum|Forum|2 years ago
May 18, 2024
37 replies
10945 views

Since the app update, I can only get Sonos to play one song at a time.

Example: head to my tracks in my collection on tidal, select a track, it plays the song and then stops. It used to carry on playing through the list.

Example 2: Search for a song or an artist, find a playlist, head to that playlist, select a song to start from and it plays the song but no more after.

It used to just carry on playing.

Even when you go to artist radio or song radio from another area, The same thing happens.

How do I fix this?

Thanks

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G

Gooner4ever

Lyricist I

The only thing that I have found that works is using Sonos as the voice assistance. It’s obviously a Alexa/ Sonos issue. Super shady on Sonos’s part!

I tried that and still only played one song from Apple Music.

P

PNWSonojunkie

Contributor I

So this is an issue that’s been going on for months AND Sono has not published or pushed a fix. The message from the CEO about the failed update . . . what a joke! A TIMETABLE OF FIXES??!!!! Roll back to the app which provided the customer experience WE PAID FOR!!!!

M

mack6866

Avid Contributor I

Same problem here.

alexa play music

one song plays then nothing.

S

Sayalonga Gal

Lyricist I

Garbage product. £3000+ spent on a system that is totally useless. If I could afford to, I’d go back to a hard-wired Surround sound system that worked fine. Thought I’d up-grade to the latest technology and go ‘Sonos’. Well, we all make mistakes in life I guess. Anyone reading this and contemplating going the Sonos route - don’t.

J

JackDaniels55

Lyricist I

Same issue, Very frustrating. It’s random. It will play a song, maybe two, maybe three, who knows then stops. Or, it will repeat the same song over again. The only workaround is to verbally specify one song at a time that I want to hear. For a premium product at this price point, unacceptable. Sonos, you better do something soon, you are tanking fast.

P

Pissedoffeastsussex

Lyricist I

Yep me too. Tempted to throw this POS on the bonfire. Only have it to play classical music from IDAGIO. Now can only play one movement of any given album or recording at a time and I can’t even see the wretched PLAY button when i want to select a new album. Just appalling. Want my money back!

S

sam65

Lyricist I

Same issue with my products. Only playing one song at a time from an album using Spotify. That's after several attempts to select only certain speakers that I want on.

Having to power off and on my speakers anytime I want the things to work.

An utterly dreadful app that is driving me up the wall.

Get it sorted Sonos!

A

Al850n

Lyricist I

When I try to play a recommended list of tracks, Sonos just keeps replaying the first track. Been this way for a while now. No word of fixing the issue. Come on Sonos - this must be a simple fix!!!

Ken_Griffiths

When I try to play a recommended list of tracks, Sonos just keeps replaying the first track. Been this way for a while now. No word of fixing the issue. Come on Sonos - this must be a simple fix!!!

Do you perhaps have track repeat enabled in the Sonos App?

https://support.sonos.com/en-us/article/shuffle-repeat-and-crossfade-songs

Multiculti

Avid Contributor I

Problem not limited to one streamer. Apple Music is doing one-track only here as well, in a medium size 1-level house with good fiber internet, all on wifi, no SonosNet, and controlling from either latest iOS or good ole’ S1 on macOS having tested both modes of repeat ...on Sept 26, 2024. Happening in more than one speaker but in particular in a Sonos Ray bar with 2 Sonos Play 1s as surrounds in my office. I like crossfade (level 12) thus prefer playing from Sonos app (airplay won’t allow for crossfade from my not-so-old ipad mini). Also I put all my new albums of the weed (Fridays) on one temporary Sonos playlist, thus the notoriety of this one-track-only issue.

Will something be done about this? All points to (as many say) abandon the Sonos app and start using Airplay exclusively, which uses electric power on more than one machine and may suffer interruptions on my phone’s notifications or phone calls, plus no crossfade, and IMO it seems to defeat the purpose of the ‘former’ Sonos environment.

Are Sonos decision-makers reading any of this?

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